Manager - Technology Consultant
Current- Evaluated, analyzed new business and system requirements and processes for completeness, feasibility to fill gaps in understanding or completeness with the clients; improved cross team efficiency.- Worked with multiple clients and managed priorities successfully.- Designed, Developed CRM solutions based on Salesforce.com, Veeva, Veeva Vault.- Led Sprint Planning, Backlog Grooming and review sessions for multiple projects; sessions showed deliverables for each Sprint.- Directed development team to perform development activities for multiple projects; hosted scrum calls and meetings.- Participated and conducted Weekly and Quarterly Business Reviews with clients.- Performed Project Management activities; assigned tasks, sprint planning, goals and managed JIRA activities.- Managed and mobilized Veeva and Salesforce Support Teams for Managed Services; stabilized operations.- Performed Estimations by analyzing business cases and requirements.- Performed Salesforce Admin activities; configured Validation rules, Process builders, Workflows. - Designed and developed Apex classes, Triggers Apex Batches, Scheduling, Reports, Custom objects, API integrations, Dashboards; managed testing process, QA, UAT and testing plans.- Proficiency in Account Management, Call Reporting, Sampling, product management, territory management, alignments, CLM, Email Templates in Veeva.- Created project documentation like design specifications, config book, RTM, test scripts, data dictionary, flow diagrams.