Rohit Bhatt Email & Phone Number

The Data + AI + CRM Career Catalyst brings together two powerful platforms, Salesforce Trailhead and IBM SkillsBuild together.Project 1: Assigned as an Salesforce Consultant to Delta Airlines. Helped Delta's to assimilate its data, leveraging AI and CRM solutions to gain comprehensive insights. Enabled them to implement a solid 5 year business strategy that addresses market dynamics and regulatory requirements while remaining competitive with other airlines.

Case Management and Reporting Transformation for Novo Nordisk-Led the transformation of case management and reporting processes for Novo Nordisk, a global pharmaceutical company, as part of a Deloitte-guided consultancy project.Integrated patient case data into a unified Salesforce platform to streamline workflows and improve access to actionable insights.-Designed and customized Salesforce solutions to enhance case handling efficiency and provide the leadership team with improved data visibility for proactive patient and doctor care management.-Collaborated with stakeholders through interviews, persona development, and business process mapping to ensure the solutions aligned with real-world healthcare needs.-Developed user stories, set up Jira boards, and customized the Salesforce org to support the new case management processes.-Created analytics dashboards for comprehensive reporting and facilitated final stakeholder presentations to deliver and implement solutions.

✅ Airmeet is an online event hosting platform commonly used for interactive learning environments and webinars. They are looking to migrate to Salesforce to assist with their business operations.✅ Worked on improving customer retention, lead distribution, streamlined procedures, better access to data and improved integration with Salesforce.

✅Lightning Experience Customization, Lightning App Builder, Formulas and Validations, User Management, Data Security, Customize the User Interface for an App, Improve Data Quality for an App, Keep Data Secure in an App✅SDLC,Project Management Essentials,Git & GitHub Basics✅Salesforce Customer 360,Salesforce CRM, Accounts & Records, Data Modeling, Data Management, Reports & Dashboards for Lightning Experience, Data Model for an App

Object Manager & Lightning App Builder,Workflow/Process Automation,Data & Analytics Management,Service & Support Applications,Sales and Marketing Applications,Configuration and Setup,Productivity and Collaboration

Salesforce Ecosystem,Data Model(account, contact, lead, opportunity,case),Reports & Dashboards

✅ Preparing for AI as a Salesforce Professional ✅ Extracting Insights using AI, BPM Using UPN,GPT-Generated User Stories, Org Setup, Data Loading, Task Overview, Stakeholder Presentations

Noida, Uttar Pradesh, India

✅ Doing anything and everything online plus offline related to Social Media growth and strategy that brings in more value in terms of user base and revenue and connect user with the vision of the organisation. ✅ Main focus area is YouTube and social media growth and how our content performs on YT and stays on top of the category. ✅ Taking responsibility of day-to-day operations of YouTube channels. ✅ Devise and implement audience development strategies for subscriber and viewership growth. ✅ Researching what content is performing well on YouTube and other platforms to strategize on the content requirement. ✅ Managing shoots for YouTube videos by scheduling shoots with educators, toppers and other creators and being the POC for them. (Might require warm and cold calling as well)✅ To work closely with the production/ project lead to strategize and plan for new initiatives for the property.✅ Developing data-driven recommendations, organising and analysing data to from actionable plans. ✅ Working on optimising channel and video content via Title, tags, descriptions, playlist, cover images, thumbnails and micro video content(shorts & stories). ✅ Running ad campaigns and promotional activities on other social media platforms (both internal and external) as well as collaboration activities with other player’s to increase the reach of the product/content.

South Ex New Delhi

Providing installation and maintenance services in CCTV Cameras, IP cameras, Video Door phone, Security Alarm System, Time attendance machine, EPABX System

Gurgaon, India

Switch engineer

Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering

Education record