Rohit Chhettri Email and Phone Number
Steering Emerald Maldives Resort & Spa, my commitment to guest satisfaction has been pivotal in elevating the resort's prestige as part of The Leading Hotels of the World. Our team's dedication to excellence is demonstrated through the smooth coordination between departments, ensuring that every guest's needs are met with the utmost attention and care.With a strong foundation in financial literacy, I have effectively managed budgets and resources, empowering departments to thrive. Our work has cultivated enduring relationships with guests and partners, embedding trust and security within the resort's operations. The goal is to consistently create extraordinary experiences that resonate with our valued patrons.
Emerald Maldives Resort & Spa
View- Website:
- emerald-maldives.com
- Employees:
- 77
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General ManagerEmerald Maldives Resort & Spa Jun 2024 - PresentMaldivesA 5-star Deluxe All-Inclusive Resort, proud member of The Leading Hotels of the World.Located on the Raa Atoll, in the northern part of the Maldives archipelago, this Deluxe All-Inclusive Resort is surrounded by 1,5 km of soft white sand, on a lush private 20-hectares island and features 120 villas, 60 of which are located on the island and 60 directly on the sea.
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Resort ManagerOzen Reserve Bolifushi Mar 2022 - Jun 2024MaldivesWorlds No. 1 All inclusive resort 2023 Trip Advisor Worlds No. 2 Best of the Best resort 2023 Trip Advisor π²ππ πΉπππππππππππππππ -β Met guest needs consistently with smooth coordination between departments.β Responded promptly to customer, vendor, and staff questions and quickly resolved issues, cultivating strong, long-term relationships.β Complied with corporate regulations, policies, and procedures to maximize safety, security, and overall trust in organization and employees.β Participated in financial activities , establishing budgets, and allocating funds to departments -
Director Of Guest ServicesSoneva Aug 2021 - Mar 2022Soneva Fushi Maldivesπ²ππ πΉπππππππππππππππ - β Managing Overall operations Front Office & Housekeeping and directly responsible for all guest related services.β The team consist of Butlers, Operators, Transfers, Recreations, Garden and Housekeeping.β Lead a team of 8 managers and up to 106 hosts.β Project management: lead the implementation of new processes, procedures, and programs from beginning to end; communicate, train, follow up and support the various departments accordingly.β Oversaw day-to-day operations of 71- Luxurious Villas with staff of 475 employees. -
Life ManagerSoneva Jun 2019 - Aug 2021Soneva Jani Maldivesπ²ππ πΉπππππππππππππππ -β Managing Over all operations Front Office Team and directly responsible of all guests related servicesβ Team consists of Butlers, Operators, Transfers and Watersportsβ Derived one of the best revenues through great ROIs and Upsellingβ Whole new setup of Department right after pre opening stage.β Supervised team of 7 Team leaders and Managers.
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Assistant Life ManagerSoneva Mar 2017 - Jun 2019Soneva Jani Maldivesβ Assisting Life Manager to manage team of Butlers, Activity team, boat crew & Transfers section to ensure to deliver best of the experience to guests.
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Assistant Manager Front OfficeHyatt Hotels Corporation Apr 2015 - Feb 2017π²ππ πΉπππππππππππππππ -β Head the department in absence of Front Office Manager as and when required.β Reduced customer issues by 86% with introduction of surveys and questionnaires. -
Duty ManagerHilton Apr 2014 - Feb 2015Pune Area, India -
Guest Service Executive (Butler Service)Hilton Worldwide Oct 2012 - Apr 2014Pune Area, India
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Senior ButlerRosewood Hotels & Resorts Sep 2010 - Sep 2012Riyadh , Saudi Arabia -
Supervisor - Food & Beverage ServiceAnanda In The Himalayas Nov 2008 - Sep 2010Rishikesh, Dehradun -
Food & Beverage AssistantAnanda In The Himalayas May 2007 - Nov 2008New Delhi Area, India
Rohit Chhettri Education Details
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Government Institute Of Hotel Management, Catering Technology & Applied NutritionHotel Management And Catering Technology; Catering Technology And Applied Nutrition -
Guild Of English ButlersButler Service
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Business/Commerce, General
Frequently Asked Questions about Rohit Chhettri
What company does Rohit Chhettri work for?
Rohit Chhettri works for Emerald Maldives Resort & Spa
What is Rohit Chhettri's role at the current company?
Rohit Chhettri's current role is General Manager | Guest Satisfaction | Employees Engagement | Innovation.
What schools did Rohit Chhettri attend?
Rohit Chhettri attended Government Institute Of Hotel Management, Catering Technology & Applied Nutrition, Guild Of English Butlers, Hemwati Nandan Bahuguna Garhwal University.
Who are Rohit Chhettri's colleagues?
Rohit Chhettri's colleagues are Abdhulla Shizaan, Alok Kumar, Mohammed Hamdhoon Hassan, Roberta Santoro, Pharsuram Dhakal, Leniency Ncube, Kent Cj.
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Rohit Chhettri
Dubai, United Arab Emirates -
Rohit Chhettri
Abu Dhabi
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