Client Success Manager
CurrentWorking with leading banks on their digital transformation journey to use cloud native core banking solution and ensuring customers realize the value of system
Mar 2023 - Present
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Rohit Dewan Email & Phone Number
Client Success Manager
at
Thought Machine
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Client Success Manager
Location
Singapore
Company size
Who is Rohit Dewan? Overview
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Quick answer
Rohit Dewan is listed as Client Success Manager at Thought Machine, a with 422 employees, based in Singapore. AeroLeads shows a matched LinkedIn profile for Rohit Dewan.
Rohit Dewan previously worked as Service Account Manager at Boeing Global Services Inc and Service Manager at Boeing Global Services Inc. Rohit Dewan holds Master Of Business Administration (M.B.A.), Business Administration And Management, General from Singapore Management University.
Company email context
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Thought Machine
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Profile bio
About Rohit Dewan
Experienced Customer Success Professional with a demonstrated history of working in the tech industry and supporting clients in APAC. Currently working with leading banks on their transformation journey to cloud native core banking solution. Previously worked with leading airlines in APAC to achieve their desired outcome from Boeing products by Leading Customer Success Initiatives. Past experience in data migration for a leading bank for various projects, which included designing data migration strategies, requirement gathering, gap analysis, change management, release management, incident management, and providing support after system migration.
Current workplace
Rohit Dewan's current company
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Thought Machine
10 roles
Rohit Dewan work experience
A career timeline built from the work history available for this profile.
Service Account Manager
Developed and Led Customer Success programs in APAC , providing proactive support and delivering value for leading airlines. Focused on system adoption and quality of service to ensure customers get their desired outcome by using Boeing products. Influencing internal stakeholders to adopt customer centric mindset.
Apr 2020 - Mar 2023
Service Manager
Worked as Service Manager for Crew Management Products. Provided proactive and reactive support to major airlines in APAC including incident management, monthly and quarterly reviews. Ensuring SLA commitment are met and customers get the best quality of service.
Jul 2017 - Apr 2020
Sr. Business Analyst
Contracted to work for DBS Bank Singapore for transformation of their wealth management system. Lead the data migration track and in-charge of requirement gathering, gap analysis, change management and designing data migration and data validation strategies
Jul 2016 - Jun 2017
Data Migration Lead
Lead migration of legacy procurement data to cloud based ARIBA system. Work included collection and validation of data, designing data migration strategy, preparing test plan and providing support to users for testing
Feb 2015 - Feb 2016
Technology Lead
Provided Data migration consultancy services to DBS Bank Singapore to implement core banking solution Finacle for 4 countries. Formulated data migration strategies for Customer data migration.Coordinated with members of different departments of DBS bank across various countries(Indonesia, HK, Macau, Singapore) for project implementation with tight deadlines.
Jun 2014 - Jan 2015
Apr 2011 - May 2014
Apr 2010 - Mar 2011
Software Engineer
Worked as a developer in CRM module of Finacle software. Developed new modules and provide support in testing
Nov 2007 - Mar 2010
Jul 2006 - Dec 2006
Team & coworkers
Colleagues at Thought Machine
Other employees you can reach at thoughtmachine.net. View company contacts for 422 employees →
JM
Jorge Martínez Gurza
Colleague at Thought MachineNaucalpan De Juárez, México, Mexico
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ND
Natasha De Heney
Colleague at Thought MachineUnited Kingdom
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EF
Euston Ferreira
Colleague at Thought MachineCity Of Johannesburg, Gauteng, South Africa
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VD
Venessa D.
Colleague at Thought MachineNew York City Metropolitan Area, United States
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PL
Pete Last
Colleague at Thought MachineLondon, England, United Kingdom
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CP
Christopher Parsons
Colleague at Thought MachineLondon, England, United Kingdom
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CD
Christian Duncan
Colleague at Thought MachineLondon, England, United Kingdom
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BL
Bogdan L.
Colleague at Thought MachineUnited Kingdom
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LD
Lucio Di Rosa
Colleague at Thought MachineGreater Reggio Emilia Metropolitan Area, Italy
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TN
Tien Ngo
Colleague at Thought MachineSingapore
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Jorge Martínez Gurza
Colleague at Thought MachineNaucalpan De Juárez, México, Mexico
View →
ND
Natasha De Heney
Colleague at Thought MachineUnited Kingdom
View →
EF
Euston Ferreira
Colleague at Thought MachineCity Of Johannesburg, Gauteng, South Africa
View →
VD
Venessa D.
Colleague at Thought MachineNew York City Metropolitan Area, United States
View →
PL
Pete Last
Colleague at Thought MachineLondon, England, United Kingdom
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CP
Christopher Parsons
Colleague at Thought MachineLondon, England, United Kingdom
View →
CD
Christian Duncan
Colleague at Thought MachineLondon, England, United Kingdom
View →
BL
Bogdan L.
Colleague at Thought MachineUnited Kingdom
View →
LD
Lucio Di Rosa
Colleague at Thought MachineGreater Reggio Emilia Metropolitan Area, Italy
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TN
Tien Ngo
Colleague at Thought MachineSingapore
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2 education records
Rohit Dewan education
Master Of Business Administration (M.B.A.), Business Administration And Management, General
Bachelor'S Of Technology, Computer Science & Engineering, First Class With Distinction
Dav Institute Of Engg. & Technology, Jalandhar, Under Punjab Technical University
FAQ
Frequently asked questions about Rohit Dewan
Quick answers generated from the profile data available on this page.
What company does Rohit Dewan work for?
Rohit Dewan works for Thought Machine.
What is Rohit Dewan's role at Thought Machine?
Rohit Dewan is listed as Client Success Manager at Thought Machine.
Where is Rohit Dewan based?
Rohit Dewan is based in Singapore while working with Thought Machine.
What companies has Rohit Dewan worked for?
Rohit Dewan has worked for Thought Machine, Boeing Global Services Inc, Ntt Data Corporation, Singtel, and Infosys.
Who are Rohit Dewan's colleagues at Thought Machine?
Rohit Dewan's colleagues at Thought Machine include Jorge Martínez Gurza, Natasha De Heney, Euston Ferreira, Venessa D., and Pete Last.
How can I contact Rohit Dewan?
You can use AeroLeads to view verified contact signals for Rohit Dewan at Thought Machine, including work email, phone, and LinkedIn data when available.
What schools did Rohit Dewan attend?
Rohit Dewan holds Master Of Business Administration (M.B.A.), Business Administration And Management, General from Singapore Management University.
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