Client Success Manager
CurrentWorking with leading banks on their digital transformation journey to use cloud native core banking solution and ensuring customers realize the value of system
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Rohit Dewan is listed as Client Success Manager at Thought Machine, a company with 422 employees, based in Singapore, Singapore, Singapore. AeroLeads shows a matched LinkedIn profile for Rohit Dewan.
Rohit Dewan previously worked as Service Account Manager at Boeing Global Services Inc and Service Manager at Boeing Global Services Inc. Rohit Dewan holds Master Of Business Administration (M.B.A.), Business Administration And Management, General from Singapore Management University.
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Experienced Customer Success Professional with a demonstrated history of working in the tech industry and supporting clients in APAC. Currently working with leading banks on their transformation journey to cloud native core banking solution. Previously worked with leading airlines in APAC to achieve their desired outcome from Boeing products by Leading Customer Success Initiatives. Past experience in data migration for a leading bank for various projects, which included designing data migration strategies, requirement gathering, gap analysis, change management, release management, incident management, and providing support after system migration.
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Singapore
Working with leading banks on their digital transformation journey to use cloud native core banking solution and ensuring customers realize the value of system
Singapore
Developed and Led Customer Success programs in APAC, providing proactive support and delivering value for leading airlines. Focused on system adoption and quality of service to ensure customers get their desired outcome by using Boeing products. Influencing internal stakeholders to adopt customer centric mindset.
Singapore
Worked as Service Manager for Crew Management Products. Provided proactive and reactive support to major airlines in APAC including incident management, monthly and quarterly reviews. Ensuring SLA commitment are met and customers get the best quality of service.
Singapore
Contracted to work for DBS Bank Singapore for transformation of their wealth management system. Lead the data migration track and in-charge of requirement gathering, gap analysis, change management and designing data migration and data validation strategies
Singapore
Lead migration of legacy procurement data to cloud based ARIBA system. Work included collection and validation of data, designing data migration strategy, preparing test plan and providing support to users for testing
Singapore
Provided Data migration consultancy services to DBS Bank Singapore to implement core banking solution Finacle for 4 countries. Formulated data migration strategies for Customer data migration.Coordinated with members of different departments of DBS bank across various countries(Indonesia, HK, Macau, Singapore) for project implementation with tight deadlines.
India
Worked as a developer in CRM module of Finacle software. Developed new modules and provide support in testing
Other employees you can reach at thoughtmachine.net. View company contacts for 422 employees →
Andrew Smith-Thomas
Colleague at Thought Machine
Greater Guildford Area, United Kingdom, United Kingdom
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WW
Wedian Warwick-Smith
Colleague at Thought Machine
Bath, England, United Kingdom, United Kingdom
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TN
Tien Ngo
Colleague at Thought Machine
Singapore, Singapore, Singapore
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PO
Philip O.
Colleague at Thought Machine
United Kingdom, United Kingdom
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GK
Grant Kelly
Colleague at Thought Machine
Narellan Vale, New South Wales, Australia, Australia
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OI
Orestis Iona
Colleague at Thought Machine
London, England, United Kingdom, United Kingdom
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MH
Magda Hrebecka
Colleague at Thought Machine
London, England, United Kingdom, United Kingdom
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CX
Chengcheng Xing
Colleague at Thought Machine
London, England, United Kingdom, United Kingdom
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EM
Eilidh Maclean
Colleague at Thought Machine
London, England, United Kingdom, United Kingdom
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BH
Becs Hampshire (Miwfm)
Colleague at Thought Machine
Greater London, England, United Kingdom, United Kingdom
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Quick answers generated from the profile data available on this page.
Rohit Dewan works for Thought Machine.
Rohit Dewan is listed as Client Success Manager at Thought Machine.
Rohit Dewan is based in Singapore, Singapore, Singapore while working with Thought Machine.
Rohit Dewan has worked for Thought Machine, Boeing Global Services Inc, Ntt Data Corporation, Singtel, and Infosys.
Rohit Dewan's colleagues at Thought Machine include Andrew Smith-Thomas, Wedian Warwick-Smith, Tien Ngo, Philip O., and Grant Kelly.
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Rohit Dewan holds Master Of Business Administration (M.B.A.), Business Administration And Management, General from Singapore Management University.
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