Rohit Gadi Email and Phone Number

• Developed and implemented python-based script to automate assignment of change request tasks to individual team members • Performed duties following all JPMC standards regarding engagement, change management, and escalations• Engaged in thousands of change management requests, providing critical assistance in migrating and editing data or code on various developmental, user testing and production environments. • Deployed code from various repositories like GIT, AIM, Bitbucket, and MS Sharepoint to numerous databases like Teradata, Oracle, Hadoop, and remote MS sql servers.• Worked on updating Hadoop Clusters using big data analytic tools like Hive• Transformed big data using ETL/data integration tools like Ab Initio, Informatica and Microsoft SISS• Performed backend solutions, system administration and monitoring, file system management and disk management through UNIX shell using Bash and Python• Involved in CI/CD pipelines using Jules migrating applications to Cloud/Gaia pools• Provided customer support, and helped troubleshoot users to resolve server, network, and other system wide problems.Environments: ITSM, SNOW, ITPAM, Unified Data Services (UDS), Putty, BMC Control-M, SQL Developer, SQL Assistant, AIM, ARM 1click platform, zeroclick platform, Devshell, Cloud Foundary, Informatica PowerCenter Repository Manager, Microsoft SISS manager, Anaconda, GAIA

• Recruited, onboarded and managed Field Engineers for Network support and service requests in 60+ countries. • Lead a team of Project Coordinators to leverage partnerships in 100+ countries for Network Support Engineers and Data Center Implementation Engineers. • Developed and implemented python-based applications to automate and streamline work-flow for recruitment, project management and accounting. • Verified data integrity and accuracy within Dynamic 365.• Designed and assisted in the implementation of automation scripts within Dynamic 365 CRM using JavaScript and C#. • Leveraged Front-end and Back-end development for python web application with PostgreSQL database.• Developed scripts on various Microsoft platforms, including SharePoint, Outlook, Dynamic 365, Excel, and Word.

• Kept work areas clean, organized and safe to promote efficiency and team safety.• Exemplified excellent leadership skills by successfully communicating with all team members to navigate job duties and complete daily tasks.• Contributed to team success by completing jobs quickly and accurately.

• Responded to customer requests via telephone and email and effectively answered questions, delegating project tasks to various team members.• Maintained project schedules by managing timelines and making proactive adjustments.• Planned and arranged meetings with external organizations and individuals, enabling all parties to meet and discuss project progress.• Oversaw onboarding and mentorship, planned and executed meetings and developed project/work-flow documentation.

• Maintained database of all properties, respective tenants and monthly rent schedules.• Developed user friendly excel model to pull and analyze broad based client analytics such as portfolio payment schedules, credit exposure and default rates.• Performed credit analysis of high probability defaults and advised on extension for a select group of tenants; lead to an additional retention of 60% of cashflow otherwise assumed as defaulted

• Implemented and maintained the company’s technological infrastructure; providing on-site network support. • Recovered corrupted email files containing important corporate documentation and reimbursement logs saving the business over $10,000 in losses.• Optimized supply budget to minimize costs of running the facility.• Maintained database of all patient information to utilize in client analytics

• Lead teams of collegiate movers, responsible for moving residential furniture to and from contracted locations.• Received an average customer satisfaction rating of 5/5 for commendable customer service and completing moves in under the estimated time frame.