I am a diligent, dedicated, and efficient IT Support Engineer with over 7+ years of experience in the IT support environment. I have a proven track record of assisting customers and users with various hardware, server administration, and software-related issues. My technical expertise includes Office 365 administration, Exchange server administration, Firewall administration, Antivirus server administration, Windows server administration, Desktop Support administration, Network Support administration, Meeting Room Coordinator, CCTV & access control administration, and Linux server administration.Currently, I work as an IT Support Engineer, System Administrator, and Desktop Support Engineer at Techniche Engineering Private Limited, Pune. Before this, I also worked as a System, Network Admin, and Desktop Support Engineer at Prasanna Transport Network Private Limited Pune, and Govind Milk & Milk Products Private Limited, Phaltan.I have expertise in server operating systems such as Windows Server 2012R2, Windows Server 2019, CentOS, and Redhat, and operating systems like Windows 7, Windows 8, Windows 10, Windows 11, and Ubuntu. My knowledge also extends to devices like CISCO SG-500 28 Switch, HP A5120 16 Switch, 16-Port Unmanaged Gigabit Switch, CISCO video conferencing, 16 Port DVR, Biometric Machine, and storage systems like Synology NAS DS 1821+. I am also familiar with Firewall systems like FortiGate 30 E, and FortiGate 60 D, and server antivirus software like Kaspersky and Sophos.I hold a Bachelor of Engineering in Computer Science from Shivaji University, a Diploma in Computer Engineering from MSBTE, and completed my H.S.C. and S.S.C. from Kolhapur Board.I am seeking an opportunity to provide technical support to enterprise organizations where I can utilize my skills and expertise to contribute to the growth of the company.