As a Partnerships Manager at Statiq in India, I manage and enhance partner relationships, strategize partnerships, negotiate deals, and oversee performance. I lead the expansion of our network and offer aggregated charging and white label solutions, aiming to simplify and greenify EV charging in India.

As a Sales Manager, I led the development and execution of effective sales strategies. I conducted thorough market research to find opportunities and create plans aligned with our goals. I also formed partnerships with other businesses, negotiated agreements, and coordinated joint marketing efforts to boost our brand's visibility and attract new customers.Additionally, I managed key client relationships, ensuring their satisfaction and identifying growth opportunities. My efforts contributed to the company's sales growth, expanded customer base, and achievement of sales targets. Over my tenure, I successfully brought in over 600 accounts, further driving the company's success.

As a Senior Business Development Manager (BDM) at MakeMyTrip, my primary responsibility was to identify and acquire new properties and hotels within my assigned area to be listed on the Go-MMT platforms. I actively sought out potential hotel partners, conducting market research and analysis to identify properties that aligned with our business objectives.Once identified, I established and maintained strong connections with hotel and property partners, ensuring regular communication and addressing any concerns they may have had. I acted as a reliable point of contact, promptly resolving issues or challenges that arose, and fostering strong relationships built on trust and mutual growth.In addition to maintaining existing partnerships, I focused on driving business growth by expanding the number of properties listed on the Go-MMT platforms. I engaged in negotiations, presenting compelling value propositions to potential partners, highlighting the benefits and advantages of listing their properties with us.By effectively managing both existing and potential partnerships, I played a vital role in expanding the portfolio of properties available to customers on the Go-MMT platforms. Through my efforts, I contributed to the overall growth and success of the business, while ensuring a seamless experience for both hotel partners and customers.

As a Club Coordinator for Club Marriott, my role involved engaging with high-net-worth individuals (HNIs) who were members of the hotel's loyalty program. I provided personalized assistance to HNI clients, helping them explore and maximize their membership benefits. This included showcasing exclusive privileges, rewards, and offerings available to them.Additionally, I handled service escalations, addressing any issues or concerns that members encountered during their stay. I ensured prompt resolution and provided exceptional service recovery, aiming to maintain their satisfaction and loyalty to the program.A key part of my responsibilities was lead generation, actively identifying potential clients and promoting the value of joining Club Marriott. I effectively communicated the benefits and rewards of membership, encouraging new enrollments and contributing to the program's growth.Furthermore, I facilitated membership enrollment by guiding interested guests through the process and providing detailed information about the different membership tiers and associated benefits. I ensured a smooth and seamless enrollment experience, fostering an increase in membership numbers.Overall, as a Loyalty Club Coordinator, I played a pivotal role in engaging HNI clients, managing service escalations, driving lead generation, and facilitating membership enrollment. Through these efforts, I contributed to the success and expansion of Club Marriott's loyalty program.

As a front office associate, I had the important responsibility of being the first point of contact for guests. I warmly greeted clients upon their arrival, creating a positive and welcoming atmosphere. I efficiently coordinated their check-ins, ensuring a smooth and seamless process. During their stay, I took the initiative to inform guests about the hotel's facilities, such as dining options, fitness centers, and other amenities, to enhance their overall experience. Additionally, I actively assisted guests with their travel arrangements, whether it be recommending local attractions or helping them make reservations for tours or restaurants. By providing personalized attention and going the extra mile, I aimed to make each guest's stay truly memorable.