 End to end Quality management for products through APQP to ensure perfect launches Driving all in-house product issues with rigor of Industry 4.0 across categories by getting signals through various matrices Analyzing the warranty defects data and driving insights with design, manufacturing and service teams using SAS Warranty Analysis Tool (SWA) Applying structured Black belt skills in solving all reliability issues through simulations & tail end testing to deliver product with robust design margins Leading WCM QC pillar & quality systems centrally to drive standardization & compliance to ISO certifications Leading & driving actions through concept of automating first pass yield across plants with robust reaction plans for defined Bin limits

• Lead/Execute the quality actions required in each phase of the Global Product Development (GPD) Process in the project management process Champion the resolution of issues from Design Reviews and FMEAs (Design & Process), ensuring they are resolved prior to OKTS Drive the Reliability Growth Process for New Content Risk Index (NCRI) along with the Reliability Planning Specialist, Range Leader, and appropriate Core team members. Assess and assure that SQE suppliers’ actions and readiness for launch is taken into consideration at each milestone, following the GPD checklist

• Responsible for handling all Projects for New/Resourced parts from South East Asia countries like Philippines, Thailand, Malaysia, Singapore etc Plan Source Evaluation & Project Kick off meeting for suppliers selected as a new source/ location for Chrysler products. Conducting Technical reviews with SEA suppliers along with Chrysler USA team to finalise Design/ Development and Testing requirements for the product Responsible for handling all Quality and Warranty related issues for parts supplied to Chrysler US from South East Asia countries Responsible for Developing and maintaining Chrysler’s standard operating Process for “ Globally competitive Quote to End of Life of Part”

• Plan supplier audits considering the supplier performance, criticality of components used and supplier’s QMS status Analyse the Supplier PPM data quarterly and decide further actions for review / audit / visit and appreciate best performing suppliers and display worst supplier list Attend plant level quality reviews such as NOVA-C, VRT, Zero-defect and site level quality review to obtain / provide support on SQA matters Establish the system for immediate containment (ICA) of problems faced by shops related to supplier quality issues and reduce rework at buy-offs because of supplier quality concerns

Field failure/ customer rejections analysis & countermeasure implementation. Periodic verification of countermeasures through KAKOTORA, FEEDBACK MEETING, QIM & WEEKLY MEETING Audit inspection for final product assembly, sub – assembly, packing condition etc Being certified external auditor, conducting internal audits for TS16949 as per audit plan

• Reducing Official Customer Complaints by analyzing the problem finding root cause (using tools like 5why, G8D, fish bone etc) & taking countermeasures Preparation & Implementation of Quality Strategy and action plans for Quality Organization & making Checkpoints & implementing VISFAC (visual factory) Defect Prevention and No Defect re-occurrence at suppliers through rigorous Error Proofing, regular Vendor audits for Vendor up gradation