Rohit K P Email & Phone Number

As an Escalation Representative at Wells Fargo, I handle complex customer issues and escalations and drive these cases to the appropriate line of business for an accurate resolution that enhance customer satisfaction and retention. I have over four years of work experience in the banking and consulting sectors, where I developed my communication, analytical, and multi-tasking skills. I have worked as a Senior Process Associate at Tata Consultancy Services and as a Citi Phone Executive at Citi, where I supported various banking processes and services. I am passionate about delivering excellent customer service and improving operational efficiency. I am also eager to learn new skills and technologies that can help me grow in my career.