Rohit Lama

Rohit Lama Email and Phone Number

Talks about #Hospitality#Outstanding Customer service#Foods and beverages#Leadership @ Pitfire Pizza International
dubai, united arab emirates
Rohit Lama's Location
Kathmandu, Bāgmatī, Nepal, Nepal
About Rohit Lama

I am highly skilled and well trained professional, with extensive experience of working with in customer service and team leadership roles for different f&b organisations.With 9+ years experience providing an excellent standard of work I have developed exceptional customer service skill and have proven track record of leading the team. I am very committed to my work, maintaining good working relationship and consistently meeting the task as a result. I am fluent in English, Hindi and Nepali.KEY SKILLS AND EXPERT- Proven ability to lead, motivate and build the successful teams.- Ability to manage the strong working relationship.- Ability to exceptional customer satisfaction.- Calm and focused under pressure.

Rohit Lama's Current Company Details
Pitfire Pizza International

Pitfire Pizza International

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Talks about #Hospitality#Outstanding Customer service#Foods and beverages#Leadership
dubai, united arab emirates
Website:
pitfiredubai.ae
Employees:
9
Rohit Lama Work Experience Details
  • Pitfire Pizza International
    Restaurant Supervisor
    Pitfire Pizza International Jan 2024 - Present
    Dubai, United Arab Emirates
    PITFIRE IS MULTIPLE AWARD WINNING SANCTUARY RESTAURANT FOR AUTHENTIC PIZZA LOVERS.WHICH SERVE BEST PIZZA IN TOWN.Key Responsibilities:-Research new wholesale food suppliers and negotiate prices. -Calculate future needs in kitchenware and equipment and place orders, as needed-Manage and store vendors’contracts and invoices-Coordinate communication between front of the house and back of the house sta-Prepare shift schedules-Supervise kitchen and wait sta and provide assistance, as needed-Keep detailed records of daily, weekly and monthly costs and revenues-Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)-Monitor compliance with safety and hygiene regulations-Gather guests’ feedback and recommend improvements to our menus
  • Splendour Fields
    Restaurant Supervisor
    Splendour Fields Jan 2023 - Dec 2023
    Dubai, United Arab Emirates
    SPLENDOUR FIELDS IS THE ULTIMATE CONTEMPORARY AUSTRALIAN RESTAURANT WHICH PROVIDE ALL DAY BREAKFAST AND SPEACIALTY COFFEE BAR.Key Responsibilities:-Working with and supporting the manager.-Conducting training and development for all wait staff.-Keep track of business revenue-Monitoring and evaluating employees
  • Guy Fieri'S Foxwoods Kitchen & Bar
    Head Waiter
    Guy Fieri'S Foxwoods Kitchen & Bar Mar 2021 - Dec 2022
    Dubai, United Arab Emirates
    GUY FIERI'S IS A AMERICAN CELEBRITY CHEF WHO PROVIDE THE EXQUISITE AMERICAN DISH.Key Responsibilities :- Check the guest for proper identication and serve alcoholic beverages to guests in accordance with the government and company laws and regulation.- Assisting the guest about wine selection, wine service, liqueurs, liquors service.- Assisting in daily opreation with management team including inventory and stock take.- Giving appropriate training and evaluate the performance of the staff.
  • Emaar Entertainment Llc
    Guest Service Agent
    Emaar Entertainment Llc Mar 2019 - Feb 2021
    Dubai
    EMAAR ENTERTAINMENT IS A LEADING OPERATOR OF EXCEPTIONAL AND UNIQUE EXPERIENCE.Key Responsibilities:- Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs and thank guests with genuine appreciation. - Answering the call-in professional manner for all the inquiry and suggestion of customer. - Check the daily checklist and acknowledge it.
  • Burgerfuel
    Front Of House Team Leader
    Burgerfuel Feb 2015 - Feb 2019
    Abu Dhabi, United Arab Emirates
    BURGERFUEL IS PROVIDER OF TOP GOURMET BURGERS. INCORPORATING FRESH NATURAL INGREDIENTS.Key Responsibilities:- To promote and demonstrate excellence in customer service in all Front of house and Events and Function duties- To ensure all FOH areas are clean and presentable and laid out correctly prior to shift starts.- Daily briefing for ensuring a highly motivated and knowledgeable staff, to demonstrate a positive outcome.

Rohit Lama Education Details

  • National Academy Of Tourism And Hotel Management
    National Academy Of Tourism And Hotel Management
    1St Division
  • Rehdon Higher Secondary School
    Rehdon Higher Secondary School
    2Nd Division

Frequently Asked Questions about Rohit Lama

What company does Rohit Lama work for?

Rohit Lama works for Pitfire Pizza International

What is Rohit Lama's role at the current company?

Rohit Lama's current role is Talks about #Hospitality#Outstanding Customer service#Foods and beverages#Leadership.

What schools did Rohit Lama attend?

Rohit Lama attended National Academy Of Tourism And Hotel Management, Rehdon Higher Secondary School.

Who are Rohit Lama's colleagues?

Rohit Lama's colleagues are Nafil Castillo, Rommel Pestano, Muhammad Usman, Manisha Pradhan, Dons Silva, Thilina Prasad, Touqeer Qureshi.

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