• Overseeing high volume hiring of temporary workers as per the client requirement.• Responsible for managing new employee orientation, training, and performance.• Address and resolve employee relation matters to ensure a timely resolution.• Ensure communication between the onsite team and recruitment branch.• Coordination and managing performance, attendance, and payroll related issues.• Administration of all new hires in the HRIS and Time and Attendance System.• Development and maintenance of selected Policies and Procedures as per the client expectation.• Maintains Employee Data base and employee filing system.

• Sourced and screened candidates through job boards, social media, and networking to meet client hiring needs. • Partnered with clients to understand job requirements and deliver qualified talent. • Coordinated interviews, managed candidate pipelines, and facilitated offer negotiations. • Act as a liaison between clients and candidates throughout the recruitment process. • Maintained applicant tracking systems (ATS) and prepared recruitment metrics reports.

• Supervised daily operations, ensuring exceptional customer service and achievement of optical sales and service.• Trained and guided staff on eyewear products, lens technologies, and sales techniques.• Assisted customers with frame and lens selection, addressing their optical needs and preferences.• Monitored inventory, coordinated replenishment of frames and lenses, and managed product displays.• Resolved customer concerns regarding prescriptions, repairs, and orders to maintain satisfaction.

• Assisted in recruiting, onboarding, and managing records for security personnel, ensuring compliance with industry regulations.• Maintained employee certifications, tracked training schedules, and supported license renewals.• Coordinated staff scheduling and monitored attendance to ensure adequate shift coverage.• Supported payroll processing, benefits administration, and HR-related inquiries.• Prepared HR reports, updated databases, and provided general administrative support to the HR team.

• Consulted with clients to understand travel preferences, budgets, and requirements.• Planned and booked flights, accommodations, transportation, tours, and activities.• Provided expert advice on destinations, local attractions, and travel regulations.• Created detailed, customized itineraries for seamless travel experiences.• Managed booking changes, cancellations, and resolved travel-related issues.• Promoted travel packages, insurance, and premium services to meet sales targets.• Maintained up-to-date knowledge of industry trends and emerging destinations.• Built relationships with airlines, hotels, and tour operators to secure exclusive deals.• Delivered exceptional customer support, ensuring client satisfaction and loyalty.