ML Technical Program Manager in the Customer Support Product team at Meta using ML based solutions to build AI-powered customer support journey at scale.

Fixed Income, Mortgage Servicing Rights, Mortgage Backed SecuritiesResponsible for providing Aladdin risk management and analytical solutions for Banks and Financial institutions and managing client relationships.Leverage Aladdin models, tools and services to proactively address clients’ investment management needs

o Assisted a leading financial services provider in reducing the impact of prospectus delivery misses by 98% through a thorough root cause analysis using Python, SQL, and PowerBI. o Assisted a leading financial services provider in designing and developing foundational architecture, functional architecture, and data strategy from the ground-up for their Next Gen Brokerage Platformo Assisted a leading international bank in designing a unified front office, risk, and finance architecture by working with senior stakeholders to strengthen and establish 2500 data processes and associated taxonomy within the banko Performed data pre-processing and built deep learning models using ANN’s for the real estate subsidiary of a leading hedge fund to predict new real estate prices based on a wide range of attributes such as type of property, size of the property, location etc. o Developed a data driven approach to build a journey analytics solution using SQL, NLP, and Python for a leading US bank to facilitate the transformation of existing credit cards data into actionable insights using Tableau by demonstrating step-by-step behavior from customer journeys. o Built a rapid prototype using R for a leading financial services provider to capture pension data migration anomalies and perform relevant root cause analysis prior to an inspection by SECo Assisted a leading US bank in realizing an additional revenue of $70 MM, by identifying inconsistencies in the way their credit card clients were billed considering current regulation, institution strategy, IT application flexibility, and market benchmarks, using SQLo Developed knowledge graphs for business users in a GSE using Neo4j to establish end-to-end data lineage and enhance the internal data quality management process. Developed a health index framework to provide leadership and analysts with operational insights by facilitating a view of data quality in the form of a score using Neo4j

• Analyzed the visitation data and vehicle statistics of a renowned national park in the United States using Tableau and Excel to determine inputs and constraints to feed into the optimization model • Conceptualized, designed, and developed an optimization model using Microsoft Excel to identify the net flow of cars at each visitor point, flow rates for each visitor segment across different visitor points, and total number of cars on the road• Recommended reduction of average parking time of visitor segments or increasing turnover rate at key locations for improving the total park capacity through optimization model analysis • Awarded the best team project award out of 20 teams for providing actionable recommendations to the park conservancy board for alleviating the traffic congestion problem in the park

- Conducted office hours to help students complete their labs and projects- Assisted professor in grading in-class quizzes and projects, and performing quality checks

- Conducted office hours to help students complete their assignments and projects- Assisted professor in grading assignments and projects, and performing quality checks- Conducted lab sessions to facilitate better understanding of DBMS concepts using Oracle 11g

• Implemented machine learning models using classifiers such as Naïve Bayes, Logistic Regression, SVM, Decision Trees, and Random Forersts to determine whether an investment in a new security issue is worthwhile or not• Analyzed market data and investment research results by building Tableau dashboards for assisting portfolio managers and traders in monitoring risk metrics for Aristeia funds and making data-driven investment decisions• Designed and developed a process tracker for sending emails indicating performance of various processes critical to the in-house investment research and portfolio management using SQL• Automated the process of identifying and evaluating potential trade opportunities by building a new security issue calendar using VB.NET and SQLThe views expressed herein are my own. They have not been reviewed, approved, or endorsed by Aristeia Capital, L.L.C. Any endorsements or recommendations of my skills are not to be construed as testimonials of Aristeia Capital, L.L.C.

• Rendered seamless access of client business services by resolving mission critical defects, entailing log analysis using Splunk and Wily, with related code fixes• Coordinated 8 ITIL framework based enterprise releases, facilitating uninterrupted code deployments on multiple JPMC platforms, reaching 700,000 customers across the world• Facilitated world-wide roll out of ‘Apple Pay,’ using proprietary JPMC tools• Automated the deployment procedures of multiple fraud application systems, using shell scripting, reducing the deployment time considerably• Served as a point of reference for JP Morgan Chase & Co. (JPMC) consumer banking applications such as Retail Shared Infrastructure, Mortgage Banking, and Alerts, serving close to 500,000 customers• Developed working knowledge in using cross functional tools such as Eclipse, DB Visualizer, Splunk and CA Wily Introscope to perform log analysis, and suggest necessary application improvements• Certified by Harvard Business School in courses including Strategy Making, Negotiation, Leadership Skills, Setting goals, Professional Ethics, Business Process Development and Modeling, Stress Management, and Professional writing under Harvard Mentor Management program, a collaborative initiative of JPMC and Harvard Business School.• Served as a board member of the University Outreach Program (UOP) at JPMC. Through UOP, we organized events in multiple universities in India through technology sessions and interaction events to bridge the gap between colleges and corporates• Served as the communication in-charge and lead event organizer of Team Chimera at JPMC. As part of Team Chimera, we organized the employee engagement events for employees in the Consumer and Community banking division at JPMC Hyderabad.