Machine Learning Technical Program Manager
CurrentML Technical Program Manager in the Customer Support Product team at Meta using ML based solutions to build AI-powered customer support journey at scale.
Jul 2022 - Present
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Rohit R. Email & Phone Number
Meta | Technical Program Manager | Machine Learning
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Meta
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Current company
Role
Meta | Technical Program Manager | Machine Learning
Location
New York, New York, United States
Who is Rohit R.? Overview
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Rohit R. is listed as Meta | Technical Program Manager | Machine Learning at Meta, based in New York, New York, United States. AeroLeads shows a matched LinkedIn profile for Rohit R..
Rohit R. previously worked as Machine Learning Technical Program Manager at Meta and Aladdin Client Engagement Manager at Blackrock. Rohit R. holds Masters Of Information Systems Management, Management Information Systems, General from Carnegie Mellon University - Heinz College Of Information Systems And Public Policy.
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About Rohit R.
Rohit is a TPM in Meta's Customer Support Team responsible for building customer issue classification (taxonomy) and drives ML / GenAI initiatives to unlock superior support outcomes for advertisers.Prior to Meta, Rohit worked as a Client Engagement Manager at BlackRock providing Aladdin risk management solutions and analytical support to Bank and Financial Institution clients on Mortgage Servicing Rights (MSRs) and managed client relationships on a regular basis.Rohit spent 3.5 years at EY in the Financial Services domain where he assisted several Wealth and Asset Management; and Banking and Capital Markets clients in structuring and implementing numerous enterprise transformational programs focused on solving complex problems that drive business value using cutting-edge technologies including ML, AI, NLP, Knowledge Graphs etc. Skills:Tech: Python, R, Tensorflow, Java, SQL, Cypher, C, C++Business: Technical Program Management, Product Management, Tech and Business Consulting, Project Management, Team Leadership, Stakeholder Management, GTM Planning and Execution, Thought LeadershipCompetencies: Machine Learning, Artificial Intelligence, Generative AI, Natural Language Processing (NLP), Statistical Techniques, BlockchainBusiness Domains Knowledge:Customer Support and Journey Analytics, Mortgages (MBS, MSRs, CDOs), Trade and Brokerage, Equities, Fixed Income, Alternative Investments (Private Equity and Hedge Funds), Corporate Finance, Portfolio Management, Trade Surveillance, Regulatory Risk Assessments, Credit Cards, Prospectus Delivery AnalysisCertifications:CFA Level 3 Candidate, AWS Certified Cloud Practitioner, DataBricks Generative AI Fundamentals, DataBricks LakeHouse Funadmentals
Current workplace
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9 roles
Rohit R. work experience
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Aladdin Client Engagement Manager
Fixed Income, Mortgage Servicing Rights, Mortgage Backed SecuritiesResponsible for providing Aladdin risk management and analytical solutions for Banks and Financial institutions and managing client relationships.Leverage Aladdin models, tools and services to proactively address clients’ investment management needs
Sep 2021 - Jul 2022
Data And Analytics Manager
Jun 2021 - Sep 2021
Senior Data And Analytics Consultant
o Assisted a leading financial services provider in reducing the impact of prospectus delivery misses by 98% through a thorough root cause analysis using Python, SQL, and PowerBI. o Assisted a leading financial services provider in designing and developing foundational architecture, functional architecture, and data strategy from the ground-up for their.
Mar 2018 - Jun 2021
Student Analytics Consultant
- Analyzed the visitation data and vehicle statistics of a renowned national park in the United States using Tableau and Excel to determine inputs and constraints to feed into the optimization model
- Conceptualized, designed, and developed an optimization model using Microsoft Excel to identify the net flow of cars at each visitor point, flow rates for each visitor segment across different visitor points, and total.
- Recommended reduction of average parking time of visitor segments or increasing turnover rate at key locations for improving the total park capacity through optimization model analysis
- Awarded the best team project award out of 20 teams for providing actionable recommendations to the park conservancy board for alleviating the traffic congestion problem in the park
Sep 2017 - Dec 2017
Graduate Teaching Assistant For Distributed Systems
- Conducted office hours to help students complete their labs and projects- Assisted professor in grading in-class quizzes and projects, and performing quality checks
Aug 2017 - Dec 2017
Graduate Teaching Assistant For Database Management Systems
- Conducted office hours to help students complete their assignments and projects- Assisted professor in grading assignments and projects, and performing quality checks- Conducted lab sessions to facilitate better understanding of DBMS concepts using Oracle 11g
Aug 2017 - Dec 2017
Financial Data Analytics Intern
- Implemented machine learning models using classifiers such as Naïve Bayes, Logistic Regression, SVM, Decision Trees, and Random Forersts to determine whether an investment in a new security issue is worthwhile or not
- Analyzed market data and investment research results by building Tableau dashboards for assisting portfolio managers and traders in monitoring risk metrics for Aristeia funds and making data-driven investment decisions
- Designed and developed a process tracker for sending emails indicating performance of various processes critical to the in-house investment research and portfolio management using SQL
- Automated the process of identifying and evaluating potential trade opportunities by building a new security issue calendar using VB.NET and SQLThe views expressed herein are my own. They have not been reviewed.
Jun 2017 - Aug 2017
Technology Analyst
- Rendered seamless access of client business services by resolving mission critical defects, entailing log analysis using Splunk and Wily, with related code fixes
- Coordinated 8 ITIL framework based enterprise releases, facilitating uninterrupted code deployments on multiple JPMC platforms, reaching 700,000 customers across the world
- Facilitated world-wide roll out of ‘Apple Pay,’ using proprietary JPMC tools
- Automated the deployment procedures of multiple fraud application systems, using shell scripting, reducing the deployment time considerably
- Served as a point of reference for JP Morgan Chase & Co. (JPMC) consumer banking applications such as Retail Shared Infrastructure, Mortgage Banking, and Alerts, serving close to 500,000 customers
- Developed working knowledge in using cross functional tools such as Eclipse, DB Visualizer, Splunk and CA Wily Introscope to perform log analysis, and suggest necessary application improvements
Jul 2014 - Jun 2016
2 education records
Rohit R. education
Masters Of Information Systems Management, Management Information Systems, General
Carnegie Mellon University - Heinz College Of Information Systems And Public Policy
Bachelor'S Degree, Information Technology
Chaitanya Bharathi Institute Of Technology
FAQ
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Quick answers generated from the profile data available on this page.
What company does Rohit R. work for?
Rohit R. works for Meta.
What is Rohit R.'s role at Meta?
Rohit R. is listed as Meta | Technical Program Manager | Machine Learning at Meta.
Where is Rohit R. based?
Rohit R. is based in New York, New York, United States while working with Meta.
What companies has Rohit R. worked for?
Rohit R. has worked for Meta, Blackrock, Ey, Kearney, and Carnegie Mellon University - Heinz College Of Information Systems And Public Policy.
How can I contact Rohit R.?
You can use AeroLeads to view verified contact signals for Rohit R. at Meta, including work email, phone, and LinkedIn data when available.
What schools did Rohit R. attend?
Rohit R. holds Masters Of Information Systems Management, Management Information Systems, General from Carnegie Mellon University - Heinz College Of Information Systems And Public Policy.
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