• Involved in various stages of Software Development Life Cycle (SDLC) in agile methodology. Strong implementation and rollout experience with Salesforce.com CRM (Sales cloud, Service cloud, Marketing cloud), Communities, Sites, and Force.com platform.• Building of custom lightning components to display the list view of orders and an order detail page to handle the business logic.• Using Community Builder create community pages for Dealers and used the SLDS for styles and apex classes for DML operations.• Designed and developed SFA based application on Force.com platform in Salesforce environment with Apex programming language at backend, Visual Force pages and Salesforce Lightning Experience as user interface.• Configured Salesforce Automation (SFA) for Campaign management, Opportunity Management, Account and Contact Management, Data Quality Management.• Implemented sales cloud, service cloud and marketing cloud using Pardot.• Automated marketing cloud using Pardot like lead qualification, lead management and sending messages.• Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the ap-plication.• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.• Worked with admin team to create profiles and implemented Object and field level security to hide critical information on the profile users.