Rohit Sharma personal email
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I am a food and beverage expert with over 12 years of experience in optimising operations, executing innovative marketing strategies, and leading high-performance teams. I hold a PGDM in International Business and Marketing from IITTM and multiple certifications in Google Analytics and Food Safety. My core competencies include Strategic Planning & Execution, B2B & B2C Sales Generation, Digital Marketing Strategies, Data-Driven Performance Analysis, Customer Satisfaction & Retention, Food Safety Compliance & Audits, Supplier Relationship Management, Key Account Management, Brand Activation & Promotion, Inventory & Vendor Management, and Team Leadership & Management.As the General Manager at Lentils & All Pty Ltd, I have spearheaded the successful launch and setup of new branches across Melbourne, overseeing every aspect from shop fitting and staff hiring to compliance with council requirements. I have also revolutionised operational efficiency by implementing a contactless COVID-safe ordering system, replacing traditional paper menus, resulting in manpower cost savings equivalent to 10-12 hours per day of order taking. Moreover, I have leveraged my digital marketing skills and Google Analytics certifications to boost customer engagement and make informed decisions based on data insights. In addition to ensuring exceptional customer service, I have elevated food safety standards by digitising food safety plans, conducting rigorous audits, and providing continuous training. Furthermore, I have cultivated relationships with various stakeholders, including vendors and key accounts, to reduce costs and secure successful partnerships. I am passionate about fostering a culture of collaboration, efficient resource utilisation, and creative problem-solving.
Lentils & All Pty Ltd
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General ManagerLentils & All Pty Ltd Jan 2020 - PresentMelbourne, Victoria, Australia•Spearheaded the successful launch and setup of new Lentils & All branches in Melbourne CBD and Werribee, overseeing every aspect from shop fitting and staff hiring to compliance with council requirements.•Revolutionised operational efficiency by implementing a contactless COVID-safe ordering system, replacing traditional paper menus, resulting in manpower cost savings equivalent to 10-12 hours per day of order taking.•Championed customer satisfaction and retention by initiating customer feedback programs, responsive handling of negative feedback, and creating festive promotions and special deals.•Significantly reduced grocery and food costs by streamlining ordering processes, negotiating fixed costs with multiple vendors, and transitioning to modern cooking methods, along with initiating daily food wastage audits.•Led the digitalisation and rigorous implementation of food safety plans across the chain, conducting regular audits and refresher training for kitchen staff, ensuring zero food safety issues during my tenure.•Boosted business through strategic marketing, including briefing the digital marketing team, creating engaging customer activities, and securing successful corporate and travel business partnerships.•Enhanced food safety standards by leveraging my qualifications in food safety to conduct regular audits and ensure compliance with safety standards throughout the chain.•Accountable for the overall profit and loss management of Lentils & All Victorian restaurants, ensuring operational efficiencies and driving business performance through strategic implementations.
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Operations ManagerLentils & All Pty Ltd Mar 2018 - Dec 2020Melbourne, Victoria, Australia• Instrumental in opening outlets across Victoria.• Led a team of 40 employees across front-of-house and back-of-house operations, ensuring seamless service and efficient workflow.• Implemented and optimized restaurant processes to improve efficiency and profitability, resulting in a achieving sales target month & month basis & reducing employee costs.• Managed staff performance through recruitment, training, scheduling, and performance evaluations, fostering a positive work environment with nearly 25 percent reduction in staff turnover.• Oversaw inventory control and cost management, reducing food and beverage costs by vendor negotiations, minimizing waste.• Maintained the highest standards for food safety and sanitation, ensuring compliance with all regulations and procedures.• Resolved customer concerns promptly and professionally, achieving a higher customer satisfaction rating.• Developed and implemented strategies to enhance the customer dining experience, leading to a increase in repeat customers & positive online reviews.• Prepared and presented financial reports to management, including budgets, sales analysis, and cost control measures.
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State Consumer Marketing ExecutiveDiageo India Feb 2015 - Nov 2016New Delhi Area, India•Led the development and execution of annual marketing plans for prominent brands such as Johnnie Walker, VAT 69, Black Dog, and Smirnoff Vodka, successfully achieving organisational goals for Delhi State Consumer Marketing.•Expertly managed a team of 100+ marketing promoters, fostering collaboration and efficiency in the execution of marketing strategies and brand activations in retail and key accounts.•Masterminded and executed innovative product launches, from concept to implementation, bolstering brand visibility and market share.•Utilised data-driven insights to assess the effectiveness of promotions and activations, steering tactical adjustments based on sales performance and market trends.•Forged and maintained strong relationships with promoters and dealers, and managed point-of-sale materials, ensuring streamlined coordination and effective brand representation across channels.•Assisted in the creation of incentive programs, and executed Below-The-Line (BTL) activities across channels, boosting consumer engagement and brand loyalty. -
Assistant Manager – Marketing (Key Accounts)Tigre Blanc Paris Nov 2012 - Jan 2015Delhi•Played a pivotal role in the successful launch of Tigre Blanc Vodka at The Leela Palace, New Delhi, as well as the establishment and launch of Tigre Blanc Lounge at Lakme Fashion Week, Mumbai.•Spearheaded key account management, securing and maintaining high-profile partnerships with prestigious establishments such as Taj Palace, Delhi Gymkhana Club, Delhi Golf Club, Social, and Flying Saucer Café.•Devised and executed comprehensive pre-launch strategies encompassing distributor appointment, cost card development, activation plans, and critical outlet branding, laying a strong foundation for market entry.•Accelerated brand visibility by orchestrating retail branding initiatives, successfully placing Tigre Blanc in all potential retail outlets within an ambitious two-month timeframe.•Engineered and executed Below-The-Line (BTL) activities and activations across the Delhi NCR region, effectively boosting brand awareness and customer engagement.•Led the development of innovative cocktails in collaboration with the beverage manager, marketing the creations to enhance brand image and customer experience.•Assisted in budget management, contributing to the development and allocation of the annual marketing budget, ensuring effective resource utilisation in alignment with strategic objectives.
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Marketing Executive: Hotel & Key AccountsBelvedere Jan 2012 - Nov 2012New Delhi•Expertly coordinated and executed marketing initiatives in collaboration with the Brand Manager, introducing innovative marketing and promotion strategies for the beverage portfolio including Party Special Platinum Whisky and Sobieski Vodka.•Elevated brand experience through pioneering spirits and food pairing events, working closely with Key Accounts Manager and Outlet Manager to ensure meticulous planning, organisation, and brand visibility.•Streamlined outdoor marketing activities, encompassing shop branding, highway hoardings, and spot promotions, driving increased brand awareness and customer engagement.•Optimised vendor relationships through effective coordination and negotiation, while maintaining a regular tracker of purchase orders and payments to ensure smooth operations.•Bolstered sales support by ensuring availability of POS materials, assisting with shop branding, and creative requirements, thereby enabling the sales team to focus on core sales activities. -
Management Trainee - MarketingNv Distilleries & Breweries Private Limited Jul 2011 - Dec 2011New Delhi Area, India
Rohit Sharma Skills
Rohit Sharma Education Details
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IittmInternational Business And Marketing -
Ihm DehradunHospitality Administration/Management
Frequently Asked Questions about Rohit Sharma
What company does Rohit Sharma work for?
Rohit Sharma works for Lentils & All Pty Ltd
What is Rohit Sharma's role at the current company?
Rohit Sharma's current role is General Manager @ Lentils & All Pty Ltd | Driving Operational Efficiency, Customer Satisfaction, Cost Management.
What is Rohit Sharma's email address?
Rohit Sharma's email address is ro****@****ail.com
What schools did Rohit Sharma attend?
Rohit Sharma attended Iittm, Ihm Dehradun.
What skills is Rohit Sharma known for?
Rohit Sharma has skills like Advertising, Marketing Management, Fmcg, Marketing, Trade Marketing, Social Media Marketing, Management, Brand Management, Sales Operations, Market Research, Sales, Market Analysis.
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Rohit Sharma
Melbourne, Vic -
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Rohit Sharma
North Sydney, Nsw
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