Times Internet is India’s largest digital products company with a wide variety of digital products across multiple categories. Working as the Product Manager for the central Revenue Strategy & Analytics team, creating processes for both internal and external stakeholders to increase efficiency and achieve the organisation's growth targets- Reduced the time taken for account onboarding by 40% and increased the sales team's bandwidth by eliminating non-value-adding tasks- Significantly reduced the post-sales support time through product interventions across customer touchpoints- In the process of devising a sales cheatsheet and a scoring mechanism to effectively evaluate advertisers

MediBuddy is India's largest end-to-end digital healthcare platform. As the Product Owner (Growth) for the Doctor Consultations service for both Corporate & Retail users, I have- Created and implemented the Product Roadmap to achieve 1.3x growth for overall Online Doctor Consultations for both Corporate & Retail users- Successfully established a working 0 to 1 product for Offline Consultations by managing proactive communication with multiple stakeholders across different business units leading to additional revenue of 1.5 Crs./month- Led 1.4x growth in Gold Subscription & Renewal product through different product initiatives- Created & Managed product backlogs and SCRUMs- Product-led growth through various experiments & growth strategies to prioritise the right problems and improve conversion across product- Created detailed Product Requirements Documents (PRD) comprising user journey, user story, wireframes and product KPIs to be tacked- Proactively communicated and managed analysts, designers, engineers, QAs, marketing, operations and business stakeholders for product delivery and release

Purplle.com is one of the largest e-commerce for beauty and personal care in India. As the Product Owner for the Post-Order Customer Experience and Logistics pods, I have- Improved the customer NPS by over 20 points through a series of product innovations. Thus bringing the platform to par with the industry standards- Reduced the average delivery TAT by almost 20% for 80%tile of the orders- Establish the automated product for the entire returns & refunds process reducing the TAT by 70% and restricting customer abuse by aligning multiple stakeholders- Created Product requirement documents, detailed user stories, wireframes and prototypes by scoping and prioritizing activities based on product strategy and customer impact- Identified and fulfilled product gaps and generated new ideas to improve customer experience and drive growth using analytics- Managed multiple stakeholders to deliver products quickly for optimal resource utilization

Responsible for delivering actionable analytical insights to business and product teams to resolve users' pain points and build new solutions to achieve business objectives. Delivered value across Logistics, Customer Experience, Digital Marketing and Retention business functions by:- Devising data-driven analytical solutions for process improvement and creating new business functionalities- Proactively worked on various business requirements to create detailed business analysis, outlining problems, opportunities and solutions- Implemented detailed dashboards and alerts for monitoring, measuring, and analyzing relevant data in key areas- Designed simulations for analyzing various scenarios for critical business decisions- Improved inventory visibility in warehouses for loss prevention and better management- Frequently recognized and awarded by the founders for my significant contributions and business impact delivered

President of OpNotch (The Operations Club) at NMIMSThe club aims to create excitement, passion and commitment to maximizing the knowledge of every student through periodic Quizzes, Guest Lectures, Case Challenges, Live Projects, Industrial Visits, and participation among other B-school events

Executive Member of OpNotch (The Operations Club) at NMIMS

Operations and Management Intern at Prince SWR SystemsImplementation of Lean Management System across various departments to reduce cost & wastage

Market research and financial analysis for the study of ‘Problems faced by MSMEs in India with regards to their working capital cycle’ under the expert guidance of co-founder Mr Pawan Bindal

Civic intern at Kala Mandir Saksham SHG federation, a community-based organization of artisans and SHG members. Actively create and manage social media handles for Kala Mandir. Content creation for both online and offline platforms. Managing the resources and infrastructure requirements for a ground upbuilding of an e-commerce platform

Working as a developer, gained knowledge about the industry's best practices by leading the IT transformation for several global leaders like Target - USA, Marks & Spencer - UK and Alliance Life Insurance as per their strategic business requirements.