Rohit Swamy Email and Phone Number

• Ensuring that all employees are complying with safety measures, such as wearing protective gear when appropriate.• Coordinating with other departments within the company, such as human resources and accounting to ensure that employees are treated fairly.• Maintaining a database of all pest control work orders and projects for future reference.• Conducting research regarding new technologies in pest control methods.• Providing training to employees on proper procedures for using tools and equipment used during extermination jobs.• Coordinating with outside vendors or contractors to schedule services such as termite inspections.• Interviewing potential new hires to ensure they meet all qualifications for employment, including licensing requirements.• Reviewing reports from technicians to ensure that they are performing their jobs effectively and efficiently.• Managing the day-to-day operations of the company, including staff hiring, client relations.

• Assist Operations Manager in supervising daily operations of organization.• Develop productive, profitable and achievement oriented working environment for employees.• Address operational issues and concerns in a timely fashion.• Supervise operations team to ensure operational excellence and excellent customer services. Educate operations team on best practices, company policies and service excellence standards.• Develop and maintain operational guidelines for staffs. Oversee operational cost, risk and audit activities.• Assist in interviewing, recruiting, training, performance evaluation, promotion and termination activities.• Determine staffing requirements, work assignment and schedules for new projects.• Perform routine maintenance and repair works for equipment.• Maintain the facility clean, safe and organized.• Evaluate inspection reports and service tickets and prepare repair invoices.• Coordinate with General Manager in different operational issues and promotional activities.• Evaluate current operational strategies and recommend improvements. Generate operational reports for management as needed.

• Document regular facilities inspections, Ensure compliance with health and safety standards and industry codes.• Supervise maintenance and repair of facilities equipment, Oversee facility refurbishment and renovations.• Plan and manage facility central services such as reception, security, cleaning, catering, waste disposal and parking, Implement best practice processes to increase efficiency.• Obtain quotes and tenders from vendors and suppliers.• Calculate and compare costs for goods and services to maximize cost-effectiveness.• Negotiate contracts to optimize delivery and cost saving, Coordinate and monitor activities of contract suppliers, Manage contractor and vendor relationships.• Manage and review service contracts to ensure facility management needs are being met.• Check completed work by vendors, Verify payment and invoicing match contract pricing.• Plan and monitor appropriate facility management staffing levels.• Ensure efficient utilization of facility maintenance staff, Performance manage, develop and train staff.• Prepare and track facility budget, Monitor expenses and payments.• Generate and present regular reports and reviews of facility-related budgets, finances, contracts, expenditures and purchases.• Develop and implement cost reduction initiatives, Advise on and monitor energy efficiency• Oversee environmental health and safety, Assure security of the facility.• Respond to facility and equipment alarms and system failures.• Provide prompt response to requests and issues from facility occupants.

• Reporting to Manager Operations with the daily sales figure and operational feedbacks of the mall.• Using information technology to record sales figures, for data analysis.• Managing and motivating the service providers team to ensuring standards for quality, customer service and ensure efficiency.• Monitoring the store set up in accordance to the Mall rules and regulation.• Providing support to the team as well as to the tenants as and when required.• Handling the operations of the mall. General administrative duties.• Ensure all the areas of Front office and Back office are clean and tidy at all time.• Supervising Housekeeping, Parking & Security.• Ensure that all departments compile with and exceeds standard operating procedures.• Maintain company sanitation standards in all departments. • Coordinating with tenants, maintaining operations Report.• Handling of tenant and customer queries. Customer parking queries• Direct shoppers to relevant shop and supply shops contact details.• Contact tenants to provide info as required by center management when necessary.• Monitor the daily arrivals while ensuring that all requests are carried out.• Complete all shift duties as outlined on shift checklist; prior to the end of shift.• Complete all check-ins/outs in an efficient and timely manner.• Ensure all stationery levels and equipment is well maintained, restock stationery as required.• Performs other related duties as requested.