As a Business Analyst with 9 years of experience, I have a passion for analyzing complex business problems and delivering strategic solutions that drive growth and enhance customer experience. With a strong background in Business Analysis/Data Analysis, I have honed my ability to gather and interpret data, identify trends and patterns, and provide actionable insights that inform decision-making.My expertise includes Advanced excel, SQL, Data Visualization, J query, Data Mapping, project management, stakeholder management, and process improvement. I have a proven track record of working collaboratively with cross-functional teams to drive successful project outcomes, and I am skilled at communicating complex ideas to both technical and non-technical stakeholders.I also have experience in an Agile environment. Good with Lean concepts and was awarded with Best Lean Initiative for completing maximum number of kaizens in a given financial year and also a Professional Scrum Master Proven ability to translate complex requirements into actionable insights and streamlined processes, leading to a 35% increase in customer satisfaction and 30% operational efficiency. Adept in requirements gathering (interviews, workshops), data analysis (SQL, Tableau), and risk management (Archer). Passionate about continuous improvement and fostering strong stakeholder relationships.Apart from the above, Individuals can also contact me so that I can contribute to their career growth and continue learning.