Rohit Thomas Email & Phone Number

Calgary, Alberta, Canada

Recruitment & Selection:-Lead End to End recruitment and selection process, including providing ongoing support and guidance relating to recruitment to our operational leaders, sourcing new recruitment pools, preparing advertisements and job postings, conducting interviews, verifying references and coordinating employment offers and regrets and generating employee files.Employee Relations:- Ensure that the Hotel Arts Group is compliant with current provincial and federal labour statutes or other regulatory concerns.Performance Management and coaching:-Coordinate 90 day & annual performance review process in collaboration with the Director of HR.Occupational Health and Safety:-Under the direction of the Director of HR, administer the health and safety programs including compliance on COR certification and annual audits.Administration - Payroll support and Benefit Administration:- Act as Hotel Arts Group benefits administrator on all benefits related items including, tracking employee benefit eligibility, distribution of benefit packages/cards, executive benefits administered and termination of benefits.Communications & Culture:- Responsible for developing internal employee communication based on the values and vision of the organization.Training:- Promote and support the customer service training program through day-to-day actions, but also in regular training for our long-standing employees.

Canada

- Front Desk Associate taking care of customer needs like check-in, check -out, reservations, bookings for the restaurant and other services.

Hyderabad, Telangana, India

- Level 4 manager overseeing a team of 30 senior associates, whose job role is to assist and cater to the employee relations in the Fulfillment centres and Corporate, across the United States.- Run a 24/7 process and look after the day to day shrinkage, task completion and quality of the associates.- Conduct meetings and 1on1 sessions and train, mentor and help individuals grow in the organisation.- Stake holder management on multiple levels on the organisation both here as well as overseas.- Strategic planning and execution of lean methodologies to ensure better execution of duties and improve efficiency.- Take care of hiring by setting up Head Count for the team on weekly basis and working with Recruitment to set up interviews and handle new hires through training and mentoring.

Hyderabad Area, India

- Handling daily operations of the Uber Eats Incident Response teams. - Providing insight and guidance to team members to achieve metrics and streamline the process of production. - Stake holder management- People Management of a team of 15-20 individuals- KPI creation

Hyderabad Area, India

- Generate Leads globally for iWeek Live online batches for Cyber security certification classrooms like CEH (Certified Ethical Hacker), ECIH (Incident Handler), CND (Certified Network Defender) among others.- Co-ordinate with existing ATC's to work on leads and to set up new schedules- B2C direct sales using the existing Database- Create new avenues to train in global locations and using local language trainers to reach a better audience- Launch batches in Spanish for CEH in the South and Central American region successfully

Hyderabad Area, India

 Offering Pre Sales support to sales reps and partners Study, Customize and redesign the product framework to meet goals and objectives of organization Conducting research on new products and evaluating specific requirements of customers Coordinating KT sessions for sales and marketing staff Handle end to end Bid Management activity right from understanding the requirement from the RFP to assisting sales with commercial documents creation  Estimate the professional services consulting implementation scope, budget and staffing. Authored responses to Request for Information (RFI), Request for Proposal (RFP), Statements of Work (SOW) project plans, proposals and change orders for submission to Risk and Contract review. Associating with marketing and sales professionals to develop and implement effective marketing plans Maintaining good relationships with internal and external business partners Working with customers to ensure smooth delivery and implementation of software solutions Analyze market trends and conducted market research – Incorporate results to create company strategy for developing new products

London, United Kingdom

Manage day to day marketing strategies and campaign formats to help with the growth of the brand image in the supply chain management industry in the UK.

Newcastle Upon Tyne, United Kingdom

creating brand awareness, selling the company, making the cuisine appealing to patrons.

To interact with customers on the phone and resolve any issues they faced with regard to their mortgage and answer their queries about interest rates and escrow.

Scouting the competition and creating strategic marketing plans with the marketing team to improve the appeal of the radio station

Master'S Degree, Business, Management, Marketing, And Related Support Services, Commendation

Master Of Science (Msc), Marketing/Marketing Management, General, Commendation

Bachelor'S Degree, English Literature (British And Commonwealth), 1St Class

Activities and Societies: Theatre competitions, Debate team, Quiz team

High School Certificate, Arts, 1St Class

Activities and Societies: Acting clubCame First in English in the college in the final exams.

Secondary School Certificate

Activities and Societies: the school choir