Rohit U. Email & Phone Number

• BCS certified Business Analyst and certified process professional (Customer Experience Method) with over 15 years of experience in delivering complex and critical business solutions with calm & structured approach• Experienced in full software development life cycle, stakeholder management, enterprise analysis, requirement elicitation techniques, business process mapping using BPMN, process reengineering using customer experience method(CEM), business rules modeling, data modeling, designing target operating model, development and implementation under Six Sigma, RUP and AGILE framework. Have good knowledge of SQL query writing skills for data extraction & data results verification. • A self-motivated, proactive, accomplished and fluent communicator with strong analytical, problem-solving and decision-making skills. Excellent team leader and team member with good track record of delivering projects with high standard within time and budget in Financial, Insurance and IT Consulting sector in UK and India. • A BCS certified successful business change agent who takes a pragmatic approach whilst applying sound business judgement.BA Skills & Capabilities:------------------------------------• Insurance product life cycle hands on experience: Policy administration, agent commission management & Claim management system based on workflow implementation. Delegated underwriting, Bordereau BDX.• Stakeholder analysis: Stakeholder identification & stakeholder management (RACI), Business needs analysis & scoping • Enterprise analysis using Resource Audit/MOST/PESTLE/ SWOT• Process Analysis (AS-IS, TO-BE & Gap analysis), Process re-engineering (Change management) , Organisation process mapping and process modelling (using Swim lane diagrams &, activity diagrams). Workflow diagrams.•Requirement elicitation: Interviews, workshops, shadowing, prototyping, UML diagrams, use cases, user stories, test criteria & acceptance test scenarios (BDD)