1. Transition Leadership: Led the strategic transition of critical master data management and global HR reporting functions from the Group entity in the UK to India-based team2. People Analytics: Established a centralized global HR data lake, integrating data from SAP SuccessFactors (employee and talent management) enabling data-driven decision-making across HR functions. Delivery of people analytics dashboards to monitor key metrics, including:• Headcount analytics (joiners, movers, leavers, attrition)• Diversity (Diversity KPIs across various business units)• Talent Acquisition (Candidates and offers analysis)• Employee Recognition (Stars & Thank You)• Talent Development and Performance Management (Performance & Talent ratings and retention)3. Team and Governance Setup: Built and scaled a high-performing team of ~30 professionals to deliver global master data management & governance, reporting and people analytics. Implemented a custom Data Quality Tool to automate HR master data validation, significantly improving data accuracy and governance standards.4. Global HR Reporting Transformation: Revolutionized global HR reporting by consolidation, automation, elimination, and promoting self-service. Automated manual reporting processes through Power BI, reducing turnaround times and increasing data accessibility by leveraging Power Query for automation.5. ESG Reporting ExcellenceDelivered high-quality ESG (Environmental, Safety, and Governance) reports for HR with 100% quality assurance, ensuring compliance and meeting stakeholder expectations.6. Leadership in Organizational TransformationLed key organizational initiatives, including the transition from Global Business Services (GBS) to Commercial Shared Operations (CSO), improving operational alignment and enhancing service delivery across functions.

1. Building and Executing Digital Strategy2. Automation Demands Generation and Conversion3. Automations Delivery Improvements and Value Driven Operations4. Cultural Transformation 5. IT Suppliers Management6. Global HR Data & Reporting

Success Story : http://sap.to/6044yuUQ81. Program Steering Committee Member2. Directed the program planning & established delivery constructs for highly visible, multi-million € global implementation of Core HR & Talent Management Suite of SAP SuccessFactors ERP products, across 25+ countries for 100 K+ users3. Established Co-Development and governance model between Systems Integrator & In-house delivery practice4. Established delivery practice in Shared Services to 75+ consultants across various functional modules of SAP SuccessFactors and SAP CPI integrations platform in one (1) year. Delivered over 80% of program deliverables from Shared services in years 2 and 35. Established high quality (“First-Time-Right”) and timeliness (“On Time, Every Time”) culture within the delivery teams6. Managed multiple release trains for a phased delivery approach7. Led Business & Solutions blueprinting activity8. Led retrospective reviews & implemented course corrections, tracked effectiveness of corrective actions9. Established best-in-class Program and Project Management Practices for stakeholder management, Program Tracking and course corrections, Risks and Issues Management, Escalation Matrix, Program status Reporting, Quality Assurance (Testing), Release Management Planning and governance10. Handled multiple conflict resolution situations, competing priorities between business and systems, negotiated for win-win solutions

o Established Cloud HR (Oracle Taleo, Saba, SAP SuccessFactors LMS, Performance Management) Functional & Technical L2 & L3 Operations delivery teams in India (~ 10 FTEs) from inceptiono Led the transitions of operations from Vodafone Group into Shared Services, Indiao Consistent Delivery of Operations (> 96% SLAs)o Delivered multiple improvements, systems enhancements and projects to support operational excellence o Proposed and established DevOps delivery structureo Reduced MTTR of operations delivery by 50% in one (1) year

o Architected a very challenging enterprise solution in Taleo Learn & Taleo Performance Management for Employee Goals, Performance Appraisals and Employee Profiles for a global client with 35,000 employees worldwide, 10 languages. Migrated from JobPartners ( Legacy Application)o Standardized estimation processes for projects in Oracle Taleo Recruiting, Performance, Learn, Taleo Connect client; directly resulting in optimizing bidding processes and reducing turnaround time for bids, thereby improving bid conversion.o Setup of Taleo Solution Center in Bangalore, Indiao Demand generation – Interfacing with various internal channels to market the offshore solution center, delivered capability presentations to sales teams and internal engagement managers.o Pre-Sales activities – Supporting global license (sales) team, Developed proposals for end to end implementation of Taleo recruiting, performance and learn modules including integrations with Core HCM systems ( Oracle EBS, Fusion, PeopleSoft, SAP HR)o Product Consulting, Conducting functional workshopso Conducted Taleo Learn trainings in Japan for Oracle Japan and its partners