Business Operations Associate Consultant
Gurugram, Haryana, India
• Developed a first in class quantitative framework for IC and CFE value-complexity assessmentacross 82+ global markets, which was leveraged firmwide for other Fortune 500 Pharma clients• Created a global services catalogue across market categories to streamline IC offerings and driveoperational and cost parities across market types, leading to 35% cost efficiencies at a global scale• Managed project delivery for a pharmaceutical client, handling their regular periodic salesoperations, incentive compensation plan design, execution and performance reporting• Executed ad-hoc analytics and managed inquiries for salesforce comprising of 500+ reps with aproduct portfolio ranging from new launches to matured stage for 3 business units• Mentored 6 associates, planning workloads and providing regular ‘In the Moment’ feed back• Implemented process automation in liaison with Python experts driving 40% effort reduction whileminimizing scope of error for input creations in monthly operations and system configurations• Transitioned legacy Excel reports to Javelin based online platform across 3 business units for 500+users, focussing on smooth user experience while driving deeper data insights with visualization