PaperMast Inc.’s GRC Portal – “Compliancebrite”, Enables & Empowers Audit, Risk And Compliance Professionals To Comprehend & And Interpret Complex Regulations Pertaining To Their Respective Lined Of Work. We Provide Consulting And Training Solutions To Industry Professionals And Organizations Of All Sizes – Thus, Enabling Them To Comply With Required Regulations; And Subsequently Building A Compliant, Streamlined & Effective Business Model. Over 750 GRC Experts Engage With 3 Million Users Through Our Product Offerings From Compliancebrite.Responsible For Driving The Product Development And Business Operations Of The Compliancebrite Team Across North America.This Includes, But Is Not Limited To:End To End Product Management - Applications, E-Commerce Portal, Learning Management System, Content Management System, Forum, Integrated Content PortalManaging Product Offerings For CompliancebriteManaging Relationship With GRC Consultants And Ex-Regulators For Various Projects & To Develop Products & Course Modules.

Our mission is to consistently provide best in class trainings to industry professionals and corporations, via a robust technology platform and with a focus to achieve 100% customer delight. Through this, we believe, we can assist global corporations in creating benchmarks in product and process innovation.Our Vision is to be globally acclaimed as an innovative organization working towards fulfilling training & learning needs of professionals; and to facilitate exchange of ideas and knowledge between industry professionals – resulting in operational and functional excellence.Our value proposition revolves around empowering industry professionals and global organizations through cutting-edge training methodologies, and enabling them to gain industry insights and related regulatory and compliance expertise.

Senior Business Development AssociateConsultant Relationship ManagementAssociate with leading industry experts, trainers and consultants who can train people in areas such as Regulatory Compliance and quality, to create online training programs (webinars) and Physical Seminars.Focus areas on :- Auditing & Validation, documentation, regulatory submission and other life science based regulation , Risk management, HR compliance, OSHA, HIPAA, Govt. Contracting, Accounting, ISO standards, Sox, SEC, AML, Basel, Patriot act and other financial services regulation and many more areas covering overall GRC universe.

Handel Incident Management, Problem Management, Change Management and Request management.• Daily Incident Reporting, Maintaining SLA’s. Working on Level 2 calls and involving Level 3 Engineers. Maintaining Knowledge base and Administration and configuration of tools/systems.• Recording Quality procedures, error sheet for monitoring of performance of analyst• Preparation of Accuracy and Time lines Internal Reports(Publish monthly progress reports) submitted to the Operations Manager and Managing day to day workloads• Attending Weekly Client calls and provides updates on the tickets and weekly calls and alert reports.• Follow up tickets, Use trouble Ticketing system, Track a call to closure.• Guide Team members in improvement of individual performance • Prepare Scorecards for the team (Conducting appraisals), guide team members on performance management and Career Development• Involved in on job training, helping the new recruits handle the calls and the work load (floor support). • Conduct Data Audits for the team.(Quality documentation) and Voice Audits for the team. (Nice Application)• Hands on experience on various applications like, MS Exchange Messaging Outlook/Exchange, MS Office, Networking, LAN, Wireless, VPN, Dial up knowledge, Peregrine( ticketing tool), Citrix, Active directory and Break-fix Incident Management and problem management.• Resolving Technical issues remotely for (Applications, Network issues, & Hardware/Software issues).• Creating appropriate records of calls on the in-house database management System and paper Reports submitted at the end of shift.