Rohith Hrishikesh Email & Phone Number

Toronto, Ontario, Canada

Co-founded and leading the development of GoHabits, a social media base habit sharing app focuses on promoting positive behavior change and accountability among users. Currently managing all aspects of app development, from conceptualization to execution, ensuring alignment with user needs and preferences.

Greater Toronto Area, Canada

• Established the company’s social media brand image by creating and publicizing social media content that reflected the core values and goals of the company. • Expanded social media reach by creating Facebook and Google Ads campaigns which reached 20,000 peoplewith a 2.5% CTR.• Conducted targeted social media surveys and customer interviews that identified the key needs and preferences of the target demographic. • Analyzed social media user metrics such as engagement and growth rate to modify and adapt existing communication strategies to consumer preferences.

Alliston, Ontario, Canada

• Identified customers’ financial needs and offered personalized advice which resulted in surpassing my personal annual parameters set by TD by 323% in only 2 quarters.• Leveraged a customer-oriented personality to enhance the overall banking experience of each customer resulting in the highest legendary experience indicator metric (customer feedback metric) of the branch with 57 perfect surveys.• Managed and trained a team of 6 customer experience associates to educate and uphold high standards of business practices and safe banking procedures.• Improved administrative support systems by introducing a new check-list strategy that reduced the risk of breach within the branch.

Bradford West Gwillimbury, Ontario, Canada

• Assisted customers with day-to-day banking operations as a first point of contact efficiently and effectively which resulted in being the only part-time worker receiving the ‘legend status’ in my district while doing full-time university. • Exemplified above standard professionalism which resulted in achieving additional responsibilities such as the opening and closing of the branch.

Innisfil, Ontario, Canada

• Exemplified strong customer service skills and actively communicated the core values of the company which surpassed the store’s sales metrics by 130%.