Rohith Kumar Email & Phone Number

Hyderabad, Telangana, India

• Respond to customer queries in a timely and accurate way.• Identify customer needs and help customers use specific features• Analyze and report product functionalities.• Follow up with customers to ensure their technical issues are resolved.• Co-coordinating with Internal team to complete the technical requests and to fix customer reported issue • Engaging Clients calls and Gathering Client requirement• Configuring the sites as per client requirement and… Show more • Respond to customer queries in a timely and accurate way.• Identify customer needs and help customers use specific features• Analyze and report product functionalities.• Follow up with customers to ensure their technical issues are resolved.• Co-coordinating with Internal team to complete the technical requests and to fix customer reported issue • Engaging Clients calls and Gathering Client requirement• Configuring the sites as per client requirement and Validations• Walkme/Delico Admin - Leading this Project• Confluence - Help site updation with New Features – Leading this project. • Working on excel and MS word to prepare qualitative as well as quantitative reports.• Preparing the training setup system configuration internally.• Generating reports on the customer reported tickets and analyze. Show less

Hyderabad Area, India

• Generating Leads of specific designations who are our target audience for key verticals (industries) from Data.com, LinkedIn – Sales Navigator & Inside view.• Building customized Reports in Salesforce for sales team based on Territory, Titles, etc.• Salesforce Syncing and updating new Prospects, and nesting new Leads under Accounts and converting Accounts to Opportunities.• Executing the Email Campaigns through Hubspot.• Design and execute the landing pages, workflows… Show more • Generating Leads of specific designations who are our target audience for key verticals (industries) from Data.com, LinkedIn – Sales Navigator & Inside view.• Building customized Reports in Salesforce for sales team based on Territory, Titles, etc.• Salesforce Syncing and updating new Prospects, and nesting new Leads under Accounts and converting Accounts to Opportunities.• Executing the Email Campaigns through Hubspot.• Design and execute the landing pages, workflows for the email campaigns and drip marketing.• Polish website visitors list gathered from LeadLander bi-monthly and generate contacts for those Companies and deliver them to Sales Team• Preparing Collaterals of Competition and Customers and getting the Intelligence of their Activities and Industry Challenges Show less