Rohith Amruthur Email & Phone Number

New York, Ny, Us

New York City Metropolitan Area

Delivering software engineering services, custom solutions and exchange technology to capital markets participants• Introduced and implemented Behavior-Driven Development best practices to our client, cutting QA development costs by $15-20k monthly• Implemented FIX-based solutions that save clients an average of 60% of in-house development hours • Managed multiple client projects, allowing for the company to manage an extra $30-40k of MRR

Helping companies getting payments going their way- Helping $2M ARR worth of software and payment companies optimize payments and maximize the benefits of the Payment Facilitator Model- Instituted inaugural Quarterly/Executive Business Reviews (QBR/EBR) to align company and client goals and assess upsell opportunities- Reduced implementation to go-live timeline by an average of 70% below industry standard- Worked to institute new processes that reduced time spent on compliance tasks per client by 50%

Enabling financial institutions to provide secure, mobile-first experiences for a variety of lending and banking products - Managing enterprise-level client relationship and lifecycle status with 4 top US and international financial institutions including TD Bank, Popular Bank, and Regions Bank (all with at least $100B AUM), increasing transparency and communication among VP level executives by 25% - Engaging as first point of contact with banks supporting desired or proposed changes and releases to platform and/or roadmap, documentation, reporting, compliance, and risk/performance that net >$10k/mo in change fees • Lead cross-partner standardization to save 20+ hours/week of collective work in partner development - Coordinating projects among 10 different teams/stakeholders, managing and organizing over 1,000 tickets monthly- Orchestrating Quarterly Business Reviews (QBRs) to review performance and plan for the future

Enabled smarter investment decisions for financial professionals and institutions- First line of support for clients/prospects (investment advisors, personal investors, mutual funds with AUM as high as $67B) by chat (30/day), phone (5/day), or tickets (10/day), resulting in positive feedback and higher NPS scores- Assisted clients in familiarization of product to and save them at least 20-30% time in researching investments • Built automated financial models for clients to analyze and visualize their portfolio(s) using Excel, saving them 5-10 hours/week of manual updates- Managed approximately $100,000/month worth of accounts and prevented approximately $1,500/month of churn, exceeding expected goals by 10%- Oversaw billing for all account sizes, including subscriptions, payment plans, and expired card information with 90% on-time payments