Rohith Suresh Email & Phone Number

United Kingdom

Greater London

London, England, United Kingdom

KEY RESPONSIBILITIES:Accountable for delivery in two project areas:• Creation of an HR datamart (Workday, Oracle PeopleSoft, Saba Grow)• Migration of IBM Cognos reports across the business to SAP BOXIACHIEVEMENTS:• Gained the trust of senior director-level sponsors after taking over a struggling £2.6M HR software systems data program and established clear action plans and governance to bring it under control.

London, United Kingdom

KEY RESPONSIBILITIES:Accountable for BA customer related programs and projects, managing international software engineering teams of up to 8 people per programme. These included: o Salesforce Customer 360 CRM implementation o BT Genesys Telephony deployment for all of BA's call centres o AMEX Small business services corporate card introduction o Internal money bank (including airmiles) re-design • complete delivery accountability (funding, governance, design, quality and resourcing)• definition and management of project delivery approach by teams (Waterfall/Agile/iterative)• full Software Delivery Lifecycle development• team management, objective setting and performance management• Supplier contract management• Negotiation of service levels with senior customers and suppliers• Internal/External stakeholder managementACHIEVEMENTS:• BT Genesys telephony implementation for BA's global call centres: Saved $500K, despite a 12-month delay due to external dependencies, by executing strategic planning to deliver project baselines.• £6M Salesforce implementation program for BA: Drove £750K in benefits: employed Agile and user-centric approaches to develop roadmaps and requirements artefacts and to deliver Audience Studio & Service Cloud integrations.• Successful launch of the AMEX Small Business Solution corporate credit card, unlocking access to c.£4.3M small businesses.

Buc, Ile-De-France, France

Senior program manager, accountable for delivering Performance Analytics programs/projects across Europe to both public and private sector including 3 key enterprise accounts for GE. Delivering both commercial-off-the-shelf (COTS) products and bespoke solutions (business intelligence dashboards or mobile applications).

Richmond Upon Thames, England

Oversaw multiple projects concurrently including the most strategic and complex technical project (cost £1.5M+) for AGFA Healthcare UK. It involved modernising the overall AGFA solution at a major London NHS Foundation Trust with the intention of making the customer a key European AGFA reference site. Projects were delivered in a cross-functional environment throughout their full lifecycle. Projects typically consist of 2 to 8 workstreams and run for 6 to 24 months.

London, United Kingdom

Managed IT projects and acted as a technical consultant for the Imaging Informatics department (6 people). Also acted as 3rd line technical support for end user issues on Imaging Informatics solutions• Project management • Service delivery• Process improvement• Mentoring

Amersham

Managed a consulting services account, both at customer (38 NHS Trusts) for existing and new business. Also acted as an account manager for 2 existing GE managed service accounts • Account management• Escalation management• Strategic selling – year on year over achievement on sales orders• Consultative IT sales• Bid management: PQQ, RfP, Tender - jointly led successful tender for a new hospital wide IT system in Great Ormond Street Hospital• Successfully fostered solid, value based executive customer relationships• Impactful presentation skills

Amersham

Planned, co-ordinated and executed all tasks related to systems integration in Northern Europe in conjunction with customer, other 3rd party vendors, service team, project manager and application specialists• Systems integration with other IT subsystems and partners, including web interfaces• Business workflow analysis• Data migration synchronised with interfaces implementation• International experience: delivered projects across northern europe• Requirements elicitation• Technical training to colleagues and customers• Client server/technologies• VMware

Master Of Science - Ms, Computer And Information Technology, Distinction

Beng (Hons), Electronic And Electrical Engineering, 2:2