Senior Manager
CurrentOwned and managed Ship from store operations. My team partnered with cross-functional stakeholder teams across Store & dotcom to drive significant sales growth while reducing the cost to serve. Key functions included -Driving customer service improvement in ‘on-time’ deliveries and customer presentation -Managing assortment by balancing sales, operational costs, capacity and profitability -Partnering closely with @Labs product for program’s long-term systems strategy definition -Using data analytics for operational and productivity improvements.Launched same-day delivery capabilities using stores as fulfillment nodes -Defined and prioritized enhancements to support MVP as Product Owner of the store application-Program managed launch partnering with multiple external and internal stakeholders Partnered with an ‘Uber’ type on-demand warehousing company to launch a Non sort FC for peak capacity relief and allows Walmart to defer capex investment -Business owner who prioritized and decided on all system/ functional integrations -Led MSA negotiations with legal ensuring service provisions were codified in the contract -Partnered with provider and Supply chain teams to source and finalize FC location -Launched a successful pilot during FY’18 peak enabling future locations