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Rohit Niranjan Venkataraman is listed as Customer Assistant @ Marks and Spencer | Customer Engagement, Sales Support at Marks and Spencer, a company with 24332 employees, based in Greater Guildford Area, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Rohit Niranjan Venkataraman.
Rohit Niranjan Venkataraman previously worked as Customer Assistant at Marks And Spencer and Senior Marketing Communications Consultant at Tescom Private Limited. Rohit Niranjan Venkataraman holds Master'S Degree, Digital Marketing & Channel Management (Retail ), 2:1 (Merit) from University Of Surrey.
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With a decade of diverse experience across the SAAS, electronics manufacturing services, and retail industries, I have developed a robust skill set and a proven track record in social media management, digital marketing, and online moderation. My career journey has been marked by a dedication to driving impactful marketing strategies and delivering exceptional customer experiences.Experience Overview:Marks and Spencer (Nov 2023 - Present): Currently serving as a Customer Assistant in Guildford, England, where I am committed to providing outstanding service and enhancing customer satisfaction.Tescom Private Limited (1 yr 11 mos): As a Senior Marketing Communications Consultant, I played a pivotal role in developing and executing marketing strategies that significantly boosted brand visibility and engagement in Bengaluru, India.Sprinklr Solutions Pvt Ltd (6 yrs 11 mos): As senior Associate—moderation Services, I managed online reputation and content moderation for high-profile clients, ensuring a positive and consistent brand presence across digital platforms.Key Skills:Social Media ManagementDigital MarketingOnline Moderation (ORM)Content Curation and Creation for Social Media ChannelsTwitter MarketingAccount ManagementCustomer ServiceThroughout my career, I have successfully curated and created engaging content for various social media channels, managed customer relationships, and spearheaded digital marketing campaigns that drive results. My ability to adapt to new trends and technologies ensures that I remain at the forefront of the industry.I am passionate about leveraging my expertise to help brands thrive digitally. I am always looking for new challenges and opportunities to grow. Let's connect and explore how we can collaborate to achieve outstanding results.
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Guildford, England, United Kingdom
At Marks & Spencer, my role as a Customer Assistant involves a range of duties and responsibilities to deliver an exceptional shopping experience for customers. My primary tasks included:Customer Service: Providing efficient, friendly service to customers on the shop floor and at various service points, addressing inquiries, and resolving issues to ensure.
Bengaluru, Karnataka, India
* Handled the ORM for a major expo event last December where the company was a part of it. In charge of responding to product queries, setting up the dashboard, and Updating product categories. * Providing Consultation for improving Social media interaction with B2B customers for better efficiency* Modified the existing company website with more valuable.
Bengaluru Area, India
* Published article on Medium based on learnings on Basic Economics, Market Research, Funnel, Psychology and other general business principles* Building a buyer persona to identify the target group, conducted survey using google sheets to collect sample data to build a customer avatar.* Completed a sales copy for a product as a part of copywriting exercise.
Bengaluru Area, India
Conceptualize social media posts for the client along with the inputs from the media agency Receive sales leads, analyse the quality of the leads and provide feedback to clients Setting up the CRM software (HubSpot) for the agency to prospect, potential clients, Receiving feedback from the sales team of clients to provide them with feasible support to.
Bangalore
* Understanding the client’s objectives, category/competitive trends for various product categories* Creating listening based search queries for social and non-social media sources, by using the Sprinklr listening frameworks and market research methodologies* Analysing data from Facebook, Twitter, Instagram, YouTube and other social media and non-social.
Bengaluru Area, India
* In charge for advocating the brand's offering on social networks* Understanding and relating it to brands and their social language.* Monitor and moderate social channels of clients for social properties, spam posts, inappropriate content and other sensitive messages.* Moderate content across all social media networks to maintain good customer relations*.
Other employees you can reach at marksandspencer.com. View company contacts for 24332 employees →
Josh Strickland
Colleague at Marks And SpencerCumbernauld, Scotland, United Kingdom, United Kingdom
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Sharon Patten
Colleague at Marks And SpencerGreater Liverpool Area, United Kingdom
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Debbie Rose
Colleague at Marks And SpencerLondon, England, United Kingdom, United Kingdom
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James Donaldson
Colleague at Marks And SpencerEdinburgh, Scotland, United Kingdom, United Kingdom
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Caroline Nowell
Colleague at Marks And SpencerRoyal Tunbridge Wells, England, United Kingdom, United Kingdom
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Jiayi Wang
Colleague at Marks And SpencerLeeds, England, United Kingdom, United Kingdom
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Alison Colam (Assoc Cipd)
Colleague at Marks And SpencerGreater Manchester, England, United Kingdom, United Kingdom
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Nathalie Brimblecombe (Nee Smith)
Colleague at Marks And SpencerGreater London, England, United Kingdom, United Kingdom
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Robert Bruner
Colleague at Marks And SpencerNorth Richland Hills, Texas, United States, United States
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Fiona Macdonald
Colleague at Marks And SpencerGreater London, England, United Kingdom, United Kingdom
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Notable assessments & Projects : 1) Social Media Audit as a part of the Social Media & Digital Marketing Module 2) Data Analysis Report.
Majored in Physics with ancillary subjects Mathematics and Chemistry
Class XII 2006 State Board SBOA Matriculation, Chennai 81% Class X 2004 Matriculation SBOA Matriculation, Chennai 78.5%
Quick answers generated from the profile data available on this page.
Rohit Niranjan Venkataraman works for Marks and Spencer.
Rohit Niranjan Venkataraman is listed as Customer Assistant @ Marks and Spencer | Customer Engagement, Sales Support at Marks and Spencer.
Rohit Niranjan Venkataraman is based in Greater Guildford Area, United Kingdom, United Kingdom while working with Marks and Spencer.
Rohit Niranjan Venkataraman has worked for Marks And Spencer, Tescom Private Limited, Digitaldeepak.Com, Marketing Young, and Sprinklr Solutions Pvt Ltd.
Rohit Niranjan Venkataraman's colleagues at Marks and Spencer include Josh Strickland, Sharon Patten, Debbie Rose, James Donaldson, and Caroline Nowell.
You can use AeroLeads to view verified contact signals for Rohit Niranjan Venkataraman at Marks and Spencer, including work email, phone, and LinkedIn data when available.
Rohit Niranjan Venkataraman holds Master'S Degree, Digital Marketing & Channel Management (Retail ), 2:1 (Merit) from University Of Surrey.
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