Rohit Raj Email and Phone Number
As a Marketing Management student at Humber College, graduating in December 2023, I bring 4 years of experience in fraud investigation, risk analysis, AI/ML data processing, and delivering exceptional customer service at global organizations like Uber and Google. I leverage my skills and expertise to make a meaningful impact and continuously grow personally and professionally.Through the Global Business Management Program at Humber College, I have developed a strong foundation in strategic planning, financial analysis, marketing, and international business, and am eager to expand my horizons and gain exposure in the business and management fields. Engaging in diverse group projects and presentations, both in and outside the classroom, has further honed my leadership, collaboration, and communication abilities.Apart from my academic achievements, I possess a strong desire to apply my knowledge in real-world situations. I am highly motivated, flexible, and always eager to embrace new opportunities that broaden my horizons. I am open to exploring a variety of professions, including administrative support, digital marketing, event planning, and other relevant fields. With my talents and unwavering passion for learning, I believe I would be a valuable addition.Please feel free to connect with me via LinkedIn or email to explore potential opportunities.Thank you : )
Decourses Café
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Line-Cook/Social Media MarketingDecourses Café Aug 2022 - PresentEtobicoke, Ontario, Canada• Strategizing & executing initiatives to improve the café's online presence to boost positive customer ratings • Providing exceptional customer service, ensuring a positive dining experience for all patrons• Implementing efficient inventory control systems to ensure timely order fulfillment• Inspecting food orders to ensure proper plate presentation, portioning, and recipe adherence• Food expeditor for in-house dining & take-out orders -
Line CookJack Astor'S Bar And Grill May 2022 - Aug 2022Etobicoke, Ontario, Canada• Communicating with management regarding daily menu needs, functions or events for the day• Opening & closing the kitchen• Ensuring the kitchen is ready for business before the restaurant opens• Preparing food items as per safety standards while also accommodating guests’ special requests• Inspecting food orders to ensure proper plate presentation, portioning and recipe adherence -
Senior Support SpecialistGoogle Operations Center Jan 2021 - Oct 2021Hyderabad, Telangana, India• Ensuring compliance with data privacy policies and procedures by coordinating with cross-functional teams, including legal, IT, and business stakeholders• To protect the availability, confidentiality, and integrity of PII, conducted data privacy risk analyses • Developed and implemented plans for processing Personally Identifiable Information (PII) data in accordance with data protection laws & Google’s policies• For greater understanding and adherence to data privacy policies, created and delivered training modules on best practices for handling personally identifiable information for team members.• Deployed project management techniques to delegate resources, track progress, and communicate updates to stakeholders -
Risk /Fraud AnalystUber Jan 2019 - Dec 2020Hyderabad, Telangana, India• Had the best FTR rate – 99% in the whole APAC region• Worked with the safety team, reviewing more than 1,300,000 driver accounts for fraud and fraud patterns• Onboarded 12,000 restaurants to the UberEATS platform in less than a week during the COVID-19 lockdown as a part of the Ad Hoc project• Went above & beyond in terms of productivity, >100% while adhering to Service Level Agreements (SLAs) • Sent regular interval reports regarding tickets queue, staffing, and outages (if any) to stakeholders and management as the Floor-Walker• Detection and prevention of fraud. Effectively reviewed and analyzed trends and provided recommendations for mitigating emerging fraud vectors • Handled riders’ accounts & payments for the AnZ market, and with trip-related issues and account management• Communicated effectively with cross-functional teams across disciplines focusing on Risk/Fraud mitigation -
Intern - Irt (Sos)Uber Jul 2018 - Dec 2018Hyderabad, Telangana, India -
Cse-Uk Phones & MailsAmazon May 2018 - Jul 2018
Rohit Raj Education Details
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~ 85% -
Tapasya Junior College, DilshuknagarFirst Class -
Kendriya Vidyalaya No.2 Uppal, Hyderabad.First Class
Frequently Asked Questions about Rohit Raj
What company does Rohit Raj work for?
Rohit Raj works for Decourses Café
What is Rohit Raj's role at the current company?
Rohit Raj's current role is Marketing Management Student at Humber College - Global Business Management | Senior Support Specialist at Google Operations Center | Risk/Fraud Analyst at Uber | B.Com Graduate.
What schools did Rohit Raj attend?
Rohit Raj attended Humber College, Little Flower Degree College, Tapasya Junior College, Dilshuknagar, Kendriya Vidyalaya No.2 Uppal, Hyderabad..
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