Rohit Raykar

Rohit Raykar Email and Phone Number

"Technical Support Manager | Driving APAC Excellence in Customer Service & Technical Solutions" @ NICE Ltd
hoboken, new jersey, united states
Rohit Raykar's Location
Pune, Maharashtra, India, India
Rohit Raykar's Contact Details
About Rohit Raykar

With over 18 + years spearheading technical support operations across the APAC region, I thrive in leading teams to deliver unparalleled customer service. Experienced in navigating diverse cultures and optimizing support strategies for the APAC market, I'm committed to enhancing user experiences and driving technical solutions that transcend geographical boundaries."

Rohit Raykar's Current Company Details
NICE Ltd

Nice Ltd

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"Technical Support Manager | Driving APAC Excellence in Customer Service & Technical Solutions"
hoboken, new jersey, united states
Website:
nice.com
Employees:
5876
Rohit Raykar Work Experience Details
  • Nice Ltd
    Tech Support Manager
    Nice Ltd May 2020 - Present
    Pune, Maharashtra, India
    Lead a team of 10 technical support specialists in providing exceptional customer service and technical assistance.Develop and implement support strategies to improve response time, efficiency, and customer satisfaction metrics.Collaborate with cross-functional teams to identify and resolve complex technical issues.Conduct regular training sessions to enhance the technical skills and knowledge of support staff.Analyze support data and metrics to optimize workflows and improve service delivery.Serve as a point of contact for clients and the technical staff to facilitate efficient communication and problem-solving.
    View
  • Triplan India
    It Administrator
    Triplan India Jan 2016 - May 2020
    Pune Area, India
    View
  • Tooltech Global Engineering Pvt.Ltd
    Assistant Manager-It
    Tooltech Global Engineering Pvt.Ltd Apr 2010 - Dec 2015
    Pune Area, India
    View
  • Tooltech Global Engineering Pvt. Ltd.
    Senior System Administrator
    Tooltech Global Engineering Pvt. Ltd. Apr 2010 - Oct 2012
    View
  • Neilsoft Limited
    Senior System Administrator
    Neilsoft Limited Feb 2004 - Mar 2010
    View
  • Ankita Sales Pune
    Amc Engineer
    Ankita Sales Pune May 2001 - Jan 2004
  • Fortune Compuhard Pvt Ltd
    Customer Support Engineer
    Fortune Compuhard Pvt Ltd Jan 2000 - Apr 2001

Rohit Raykar Skills

Windows Server System Administration Servers Data Center Security Unix Operating Systems Solaris Vmware Aix Linux Vendor Management Sql Project Planning Project Management Windows Xp Printers Microsoft Sql Server Ibm Aix

Frequently Asked Questions about Rohit Raykar

What company does Rohit Raykar work for?

Rohit Raykar works for Nice Ltd

What is Rohit Raykar's role at the current company?

Rohit Raykar's current role is "Technical Support Manager | Driving APAC Excellence in Customer Service & Technical Solutions".

What is Rohit Raykar's email address?

Rohit Raykar's email address is ro****@****ail.com

What are some of Rohit Raykar's interests?

Rohit Raykar has interest in Social Services, Environment, Arts And Culture, Health.

What skills is Rohit Raykar known for?

Rohit Raykar has skills like Windows Server, System Administration, Servers, Data Center, Security, Unix, Operating Systems, Solaris, Vmware, Aix, Linux, Vendor Management.

Who are Rohit Raykar's colleagues?

Rohit Raykar's colleagues are Erenz Jay Reyes, Mary Okaro, Thomas Burke, Mary Wagaki, Mohammed Ayub, Thomas Lee, Daniel Montecinos.

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