-Got insights about the Sales Department in the Hospitality Industry.-Corresponded with prospects / key Accounts/clients and answered any queries about the hotel’s venue options, rates, room types, venue packages.-Sending out proposals, Offers and invoices to the Corporate Clients, making the amendments in the Agreement/ contract.-Doing show around of the hotel to the social & corporate clients.-Crafted portfolios of diverse sectors such as Manufacturing, Consulting, FinTech, Banking, Healthcare Management, Government Ministries, and Educational Institutions-Observing/ Shadowing all sales managers during interactions with key clients-Processed all group and individual reservation requests, changes and cancellations received by call or Mail.

• Analyzed the current food & beverage, and hospitality markets in the New Delhi Area.• Proficient in proactive monitoring and management of the hotel's social media presence across multiple platforms like Instagram, Facebook, Twitter X & the brand website.• Gained the valuable experience in developing marketing calendars and strategizing promotional content for hotels during special occasions/ dates.• Coordinated with marketing agencies (Quirk Brand Consulting) for social media marketing posts.• Coordinated with the Marcom Team & DCC Dog & Cats Companions -A Pet Care Hospital to create the brand-focused videography aimed at promoting our establishment as a pet-friendly hotel.• Promoting and marketing special events, conferences, and weddings hosted at the hotel• Presented a comprehensive presentation on The World Gin Day Event to the Director of Sales & Marketing, highlighting key promotional activities and market engagement opportunities.• Created the promotional content of Juniper Bar, Annamaya- Multi Cuisine Restaurant, Soul Pantry, The Studios

Had an Interdepartmental Exposure Training In the Core Departments of Business Hotel,The Westin Gurgaon•Refined skills in Front Desk Operations, encompassing adept management of the check-in and check-out process, alongside handling reservations and inquiries across multiple communication channels. Engaged in rigorous room inspections to uphold standards and operational compliance. Contributed to Hotel accounting practices utilizing software such as MICROS, demonstrating proficiency in financial procedures. Acquired valuable exposure to the comprehensive management and operational facets of a business hotel. Facilitated seamless event execution and meal services across diverse venues like PREGO, Seasonal Tastes, Vatika Ballroom, and Renew and Refresh Meeting Rooms through meticulous setup and coordination.