As a Project Lead with a strong background in process and project management, I have driven key initiatives in automation, partner growth, and campaign optimization within the Amazon Ads ecosystem, while also managing compliance and risk mitigation efforts.I am leading a major automation initiative to streamline data retrieval for monthly finance reports and business reviews, significantly improving efficiency and reducing manual effort for mid-senior level teams. Additionally, I directed a partner education and enrollment project, which resulted in higher engagement and conversion rates for verified statuses within the Amazon Ads Partner Network.In campaign optimization, I supported Amazon DSP Ads campaigns for unmanaged partners in emerging markets, driving substantial improvements in performance metrics such as spend, impressions, and engagement, while refining campaign strategies.Beyond project leadership, I oversee process quality control, finance reporting, training and mentoring of new team members, and agile process revamps. I am responsible for identifying and mitigating risks related to partner compliance, API access, trademark violations, and other legal and operational areas, ensuring alignment with Amazon’s guidelines and policies.I also lead a program aimed at helping partners publish their profiles in the Amazon Ads Partner Network Directory, boosting partner visibility and fostering greater business impact through enhanced engagement.

Led the invoicing and billing program for a growing base of over 40,000 VISA-enrolled sellers across various Amazon EU marketplaces. Successfully managed a team of four operations associates and collaborated with five tax partners. This initiative directly contributed to a monthly revenue impact of approximately €3.5 million.

I developed two pivotal dashboards using Amazon QuickSight and SQL, including the Historical Cases Lookup Dashboard and the Ops DSAT Dashboard. These innovations significantly reduced manual research time, improved oversight, and enhanced the team's performance review process, leading to a notable increase in operational efficiency.Beyond dashboards, I contributed to program performance reporting, enabling significant improvements in turnaround times and program accountability. My efforts to analyze SLA misses on JIRA resulted in reduced escalations and faster ticket resolutions, optimizing team efficiency and performance.Additionally, I identified and led automation efforts, developing automated reports that eliminated manual processes, reducing errors, and freeing up team resources. I also assisted in building a seller list for compliance, de-risking high-value sales while enhancing operational efficiency.

Managed 120 hotel properties, focusing on portfolio, dispute, and revenue management. This involved optimizing property performance, resolving disputes effectively, and enhancing revenue through data-driven decisions.