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•Conducted needs assessments and developed customized training programs to address knowledge and skills gaps for FC&A employees, resulting in a 25% increase in employee productivity and job performance.•Created and facilitated training sessions on financial regulations and compliance, ensuring FC&A employees were knowledgeable and up-to-date on changing regulations and avoiding potential compliance risks.•Managed the learning management system (LMS) and developed e-learning modules and courses for FC&A employees, providing flexible and accessible learning opportunities to improve employee knowledge and skills.•Collaborated with subject matter experts (SMEs) to develop and deliver technical training on accounting software and financial systems, resulting in a more efficient and streamlined use of technology among FC&A employees.•Analyzed and evaluated the effectiveness of learning and development programs, and made recommendations for improvements based on data and feedback, resulting in continuous improvement of FC&A training programs.• Conducted train-the-trainer sessions for internal trainers, ensuring consistency and quality of training delivery across the organization and increasing internal capacity for L&D in FC&A.•Coordinated and facilitated leadership development programs for FC&A managers and executives, providing them with the skills and knowledge necessary to lead and manage their teams effectively.

• Successfully managed Human Resources coordination with 11 Reliance schools across 2 states, conducting regular site visits to ensure compliance and employee satisfaction.• Effectively worked as an HR Business Partner, resolving 100+ HR-related queries in a time-bound manner with a 95% query resolution rate, improving employee engagement and reducing HR response time by 50%.• Played a key role in school hiring, training, and record management, resulting in the successful onboarding and retention of 50+ new employees and maintaining 100% compliance with all HR policies and regulations.

• Demonstrated expertise in preparing Import documentation and reports in compliance with Standard Operating Procedures (SOPs) and Management requirements, resulting in the timely and efficient clearance of 500+ consignments annually.• Successfully managed and cleared import consignments independently, resulting in a 95% clearance rate, minimizing delays and avoiding additional costs for the company.• Collaborated effectively with the buyer group, ensuring seamless communication and coordination throughout the import process, resulting in a 90% customer satisfaction rating.• Utilized working knowledge of SAP-MM module to manage the import process, reducing errors and streamlining the documentation process by 50%.

•Successfully managed end-to-end HR Operations activities, including manpower planning, hiring, and labor compliance for a workforce of 500+ employees, resulting in a 30% reduction in recruitment costs and a 90% compliance rate with all labor laws and regulations.• Effectively coordinated and prepared Health, Safety, and Environment (HSE) related reports, ensuring compliance with all safety regulations and reducing workplace incidents by 20%.• Played a key role in the implementation of a customer connect program, resulting in a 40% increase in customer satisfaction and improved customer retention rates.• Contributed to the team for ISO 9001:2000 certification, ensuring compliance with all quality management systems and achieving certification within the specified timeline, resulting in improved process efficiencies and a 95% customer satisfaction rating.