Rohit Verma ,Llb, Mba Email & Phone Number

Canada

Canada

Canada

 Providing financial counseling to clients in debts and explaining different ways to pay the debt Calculating amount of debt and funds available to plan method of payoff and estimate time for debt liquidation Helping the clients to get the mortgage from third party lending to pay –off the debts Preparing the credit report of the clients and send to different credit rating agencies. Conducting the calls to clients and negotiating the payment terms and methods  Maintaining compliance by use of proper policy, procedures and scripts.

Canada

 Planned , developed, implemented operational strategies and policies for improvement to internal and external activities  Analyzed data and all others aspects of corporate logistics to determine the cost-effective ways of operating business Advised and assisted with fulfilling organization staffing needs and requirement in compliance with proper rules and regulations Consulted with clients to determine their needs and goals and develop the plan accordingly Conducted business reviews ,utilizing internal systems, gathering stakeholder feedback, market information, providing insight, and final presentation of observations and recommendations Consulted with clients to determine their needs and goals and develop the plan accordingly Helped the company to generate more revenue by increase in sale and B2B contracts Handled the routine office administrative responsibilities to ensure all the staff working in the professional ways Mentored the team member to ensure the customer and staff related issues are handled and resolved with appropriate company rules and regulations Performed audits of dispatch, safety, accounts, purchase departments and providing reports to management Coordinated safety and compliance activities and cross-checking that the documentation should be in-line with statutory parameters (recruitment of drivers, Annual safety, Insurance, Truck binders, log books of drivers, legal cases of drivers , accident register etc.) Performed root cause analysis on non-conformities found in departments and ensuring remedial actions taken

Nanaimo , Bc, Canada

 Provided proper assistance to 100+ clients daily by listening to their needs and by maintaining the positive attitude towards clients Employed excellent communication and networking skills to work well with clients and overarching organization stakeholders Handled difficult calls from customers by responding and supporting them promptly Opening and closing of electronic gaming accounts of customers Handled cash and recording every transaction done by subordinate team member for each gaming session Balanced cash sales of all sessions including processing card returns, calculating payouts Trained the new employees by ensuring that they received the proper knowledge of policies and procedure Supervised 10+ subordinate customer service team members

Chandigarh Area, India

 Provided legal assistance and advise to clients by carefully paying attention to their legal matters Kept clients informed by communicating legal process by maintaining contact and relationship  Competitively handled complex data and law cases to form logical patterns and sequenced it to gain adequate results  Creatively solved problems that hinders the performance of team members Conducted research work and presented a cases on various laws at different courts Managed the team by analyze and diagnose a problem and assisting the team to attain the target goals Regularly conducted procedures for optimum flow of information by applying most efficient communication channels to achieve targets within a set time frame Drafting of various legal documents including banking cases, corporate law cases, plaints, appeals, recovery suits, issuance of legal notices etc. Supervision of approximate 15+ subordinate team members

Phagwara ,Punjab , India

 Prepared detailed action plans for production of plumbing and sanitary goods  Assisted the sales representative to increase sales and customer satisfaction by wholesale construction, plumbing and bathing product selling and B2B business contract Directed and informed the customers about the merchandising within the store Directly dealing with clients to ensure the clients needs to increase sales Matched the inventory to customer demands according to the latest trends allowing revenue growth year over year by 30-40% Managed all operations including hiring, disciplinary actions, training, performed bank deposits and maintaining proper inventory levels. Maintained proper communication with clients for after sales services

Master Of Business Administration - Mba, Business Administration And Management

Bachelor Of Laws - Llb, Law

Bachelor Of Commerce - Bcom, Business/Commerce, General