Experienced IT professional with a strong background in the industry, holding a Bachelor's degree in Information Systems. Passionate about leveraging technology for business success.
Rsud Benda Kota Tangerang
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Information Technology Network AdministratorRsud Benda Kota TangerangJakarta, Indonesia
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Video EditorPicel Media Group Jul 2020 - PresentSerpong, Banten, Indonesia- Conduct research on products slated for review;- Perform testing on the products under review;- Develop scripts based on research and testing outcomes to be presented on camera;- Capture footage for video reviews;- Edit videos and publish them on YouTube.
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Network Support Technician (Nosm)Pt Bank Sinarmas Tbk Oct 2018 - Apr 2019Greater Jakarta Area, Indonesia- Monitor data traffic for Branch Offices and Sub-Branch Offices of Bank Sinarmas across all provinces;- Respond promptly to network disruptions detected through NMS alerts or reports from Branch Offices or Sub-Branch Offices;- Troubleshoot and resolve network issues efficiently to minimize downtime and ensure uninterrupted operations;- Liaise with Engineering On Site (EOS) telecommunications service providers to address network disruptions and coordinate new network installations;- Maintain effective communication and collaboration with external stakeholders to facilitate timely resolution of network issues and implementation of upgrades or expansions. -
Technical Support (Mkt)Telkom Indonesia Mar 2014 - Mar 2018Jakarta, IndonesiaIn charge for supporting CRM Unit at Marketing Field (Divisi Enterprise Services) -
Segment Support (Mas)Telkom Indonesia Oct 2012 - Mar 2014Jakarta, Indonesia- In charge for supporting as Provisioning Agent at ESS MAS (Enterprise Services Segment - Manufacturing and Agribusiness Services);- In charge for inputting all request order of Data and Internet services into i-SISKA Application. -
Provisioning Agent (Sdv)Telkom Indonesia Oct 2010 - Oct 2012Jakarta, IndonesiaResponsible for provisioning new installation order of Data and Internet services, within the scope of DES (Divisi Enterprise Services) -
Customer Service Agent (C4 Agent)Telkom Indonesia Apr 2010 - Oct 2010Jakarta, Indonesia- Acting as an fault handling agent;- Receiving Telkom service disruption report from Corporate Customer. -
It Support TechnicianBina Talenta Graha School Aug 2008 - Feb 2010Bekasi- IT Support;- Gym Leader;- Worksheet Creator.
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Robotic InstructureEdumedia Robotic Center Feb 2007 - Aug 2008Jakarta, IndonesiaTeach elementary and junior high school students to create a series of robots, and do programming using Lego Mindstorm
Roi Sitompul Education Details
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Stmik Nusa MandiriManagement Information Systems -
Amik Bina Sarana InformatikaManagement Information Systems
Frequently Asked Questions about Roi Sitompul
What company does Roi Sitompul work for?
Roi Sitompul works for Rsud Benda Kota Tangerang
What is Roi Sitompul's role at the current company?
Roi Sitompul's current role is Information Technology Network Administrator.
What schools did Roi Sitompul attend?
Roi Sitompul attended Stmik Nusa Mandiri, Amik Bina Sarana Informatika.
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