Roisin Sills Email & Phone Number

Ireland

Lead and manage the design and development of future phases of the One Bank Curriculum Programme. Project managed the development and roll out of the One Bank Curriculum Foundation Programme.

Project manage the curriculum development programme ensuring all deliverables are met on time and within budget.Report on project and act as main liaison person with Human Resources and training partner.Prepare and implement communications strategy for directorate, liaise with Press Office. Prepare press release and brief Senior Management.Co-ordinate all related materials for media campaigns and curriculum development.

Harcourt Road

Develop and manage marketing strategies to promote the Commission’s consumer information role. Implement and manage the public awareness campaigns through advertising, marketing and promotional activities online and offline. Responsible for management of the Competition and Consumer Protection Commission’s websites ensuring all web best practice standards are applied.Development of the new corporate website www.ccpc.ie. This role entails leading several work strands within complex projects and address any issues that arise that may pose a risk to delivery.

Managed all administrative requirements for the department, which included preparing regular PowerPoint presentations to the Board, developing procedures and policy documents. Co-ordinated work from different sections of the department for quarterly reports, liaised with staff and ensured timely delivery of projects. Maintained the supervision system. Worked effectively and efficiently as part of a team.

Assisted individual consumers with queries/complaints and advised them of the options available to them for redress. Investigated complaints and liaised with external organisations to resolve to all parties’ satisfaction.Educated consumers and providing information in terms of making them aware of and ensuring they have an understanding of their rights and buying power. Main contact at regional events to promote and educate consumers on our statutory role and provided information.Liaised with Departments within the organisation, the industry to effectively progress consumer communications and ensure information is accurate and of high quality.

Certificate In Financial Regulation For Consumer Protection

Cert In Social Media

Ba Hons, Business Management

Education record