• Lead, mentor, monitor team performance, provide feedback, and conduct performance reviews to achieve company goals.• Handle customer inquiries and resolve escalated issues effectively • Coordinate staff scheduling, inventory management, and training • Ensure compliance with health, safety, and operational standards• Implement and enforce operational procedures based on data analysis to identify areas for improvement and optimize processes for increased efficiency.

- Assisted chef in managing and monitoring inventory levels to ensure optimal stock levels and prevent shortages by coordinating with Sysco for timely food orders.- Upheld high standards of quality and presentation in all food items prepared and served.

- Provided exceptional customer service to a diverse clientele in a fast-paced environment.- Handled cash transactions accurately and efficiently, ensuring minimal errors.- Demonstrated excellent communication skills in assisting customers with inquiries and resolving issues.- Maintained cleanliness and organization of cashier station to uphold company standards.- Collaborated with team members to ensure smooth operations and enhance customer satisfaction.

- International peer mentor is about providing academic and non academic support to international students transition to new culture.

- Provided guidance, support, and resources to residents, promoting their personal and academic success.- Upbringing on-campus community through mentorship.- Developed and implemented engaging programs and activities to enhance resident engagement and community building.