Running the principle business of Ayata Events – organising staff, managing client and contractor relationships to ensure business provides leading professional quality service that is recognised by our regular customers.Grown the business to provide a one stop solution for all organisations requirements for exhibitions and fairs. Hiring professional staff and working with trusted partners has allowed us to provide a range services from stands, hostesses through to catering, hotel and apartments, as well as transfers. Recognising the need to provide a range of high quality and professional services, takes the burden from our customers. I am proud with the range of businesses we now work with and the excellent references we can provide.

As part of Ayata Events, managing and over seeing a specialist translation agency based in Istanbul, Turkey. Providing translation and corporate linguistic services to clients from all over the world and in particular, have specialised in high-quality document translation for business and commercial texts. Ensures our business always works with the best translators and uses the latest industry standard translation technology. At the same time being flexible, turning around work quickly and understanding our customers needs has allowed us to develop long term partnerships with businesses. It’s an honour that so many businesses can now offer excellent testimonials.

Providing information about the Turkish culture and market to business people who are thinking of or are already entering the Turkish market. Assisting them in meetings, business negotiations, social events etc.

Provided guide and consecutive interpretation to professionals and business people visiting Turkey as well as an exhibition interpreter. By providing a high quality service and understanding customers’ individual needs, I built up a regular customer base and was fortunate enough to gain in experience in a wide variety of fields, travelling extensively supporting clients.

Teaching English to secondary school students aged 12 to 18 while also offering private English tuition. I am very passionate about the languages and find teaching very rewarding, especially if when done well, has such a clear positive impact on young people’s lives.

Assisting Turkcell’s foreign customers in English.Responsible for answering calls and e-mails as well as customer complaints escalated to a senior level. Also acted as a member of the Customer Support staff when necessary. Conducted telephone calls to company associates to help answer customer inquiries, resolve issues, or solve service related concerns as well as conducted telephone calls to customers to rate the quality of the resolution of their service issues.

Responsible for assessing quality and accuracy of market research interviews carried out by research staff using the CATI (Computer Assisted Telephone Interview) method. Provided critical assessments of performance and research quality, controlling and directing the interviewers in accordance with the pre-determined guidelines. Compiled monthly reports to manager, used to calibrate staff bonuses.