Rojelio Solis Email & Phone Number

Sherman Oaks, Ca

• Utilized talent source engines/platforms to recruit, prescreen, and source the highest quality of experienced candidates in the shortest amount of Gme.• Led the successful implementation of zone-based recruitment, resulting in a 12% increase in profits in California, Texas, and Florida.• Adept at streamlining hiring processes, implementation training programs, and improving employee retention.• Trained and mentored ten recruiters, resulting in a team of skilled professionals, that consistently reached management goals, while overseeing talent acquisition across California, Texas, and Florida.• Consistently met budgetary responsibilities and negotiated cost-effective contracts with external partners.• Scheduled phone, virtual and in-person interviews; working directly with candidates and hiring managers, by tracking candidate on company CRM.

Sun Valley, Ca

• Act as a liaison between IRS and clients to ensure acceptance of W-7 Individual Taxpayer Identification Number. • Determine authenticity of documents such as, passports, driver’s licenses, birth certificates, visas, national identification cards, military, and U.S. State Identification Cards.• Cooperate with IRS compliance checks as well as requests for information from the Treasury Inspector General or the Government Accountability Office.

Sun Valley, Ca

• Planning and monitoring the day-to-day needs of office staff.• Developed strong relationships with cross-functional internal teams to deliver great customer service.• Responsible for organizing, compiling, and updating client records in electronic filing system. • Assists tax preparers with basic interpretation of tax laws, policies, and procedures. • Tracks and coordinates annual federal and state training.• Supervised staff from different departments to provided constructive feedback and training if necessary.• Reviewed financial information and adjusted operational budgets to promote profitability and strategic needs/goals.

Sun Valley, Ca

• Prepared 650+ tax returns for individuals & small businesses by assembling and analyzing financial information to complete forms using the soNware.• Maintained compliance with tax regulations by researching current regulations and adhering to them.• Collaborated with IRS and FTB agents regarding client notices such as CP200, CP22A, W-7 rejections, to resolve 27 client federal and state audits.• Collected funds in return for services provided and provided excellent customer service to clients.

Sun Valley, California, United States

- Maintained office inventory by checking stock to determine supply levels and placed orders accordingly.- Performed exceptional customer service by appropriately answering client inquiries, forwardingmessages, and confirming appointments as necessary.- Ensured all client information was updated and collected appropriately according to organizational and industry standards.

Greater Los Angeles Area

- Supported Public Information Officer functions for SaddleRidge Fire Oct. 2019 and created social mediavideos that amplified Joint Information Center messages through social media.- Performed data analysis of Local Assistance Center visits to report findings and recommendations as towhich resources should remain staffed, in turn this resulted in reduced operational expenditures.- Performed invoice audits received from “211 LA County” related to recovery efforts of Woolsey FireNov. 2018.- Supported coordinating efforts for ‘Topanga Unplugged’ an emergency preparedness fair for residentsof Topanga, e.g., planning, funding, reimbursement, and marketing plans.- Maintained inventory counts for county resource guides, e.g., Emergency Survival Guide, Alert LAHandouts, and Stay Safe! Stay in Control! and recommended inventory expenditures according to setbudget limitations.- Coordinated procurement of translation and printing vendors for LA County’s New 5 Step FacilitatorGuide and processed grant reimbursement forms.

Bachelor’S Degree, Business, Management, Marketing, And Related Support Services

Activities and Societies: CSUN Passport, and MACSUN

Associate Of Science (A.S.), Business Administration And Management, General