Rushi Rokad Email & Phone Number

Sarnia, On, Ca

Sarnia, Ontario, Canada

Toronto, Ontario, Canada

• Office Management & Coordination: Organized meetings, appointments, and events for multiple team members, managing 40+ meetings monthly, ensuring no scheduling conflicts, and improving team productivity by 15%.• Document & Data Management: Created, edited, and formatted 150+ documents monthly, entered and maintained 2,000+ records quarterly with 99.9% accuracy, and improved document retrieval efficiency by 25%.• Client Support & Communication: Handled 50+ daily calls and 30+ emails, resolving client inquiries within 24 hours, maintaining a 95% satisfaction rate, and assisting 20+ clients daily with 98% positive feedback.• Expense & Resource Management: Managed expense reports, maintained monthly budgets with 100% accuracy, and reduced supply shortages by 20% through efficient inventory management.

Toronto, Ontario, Canada

• Developed and maintained web applications using HTML, CSS, JavaScript, ReactJS, and AngularJS.• Collaborated with cross-functional teams to create responsive and user-friendly applications.• Implemented dynamic frontend features and ensured cross-browser compatibility.• Debugged and resolved issues, improving application performance and reliability.• Utilized Git and GitHub for version control and code collaboration.• Participated in agile development processes, including sprint planning and daily stand-ups.

Toronto, Ontario, Canada

• Customer Assistance: Provided exceptional service to over 100 customers daily, addressing inquiries, processing transactions, and resolving issues promptly to ensure a positive shopping experience.• Product Knowledge: Maintained thorough knowledge of store products and promotions, assisting customers with selections and upselling items to enhance sales.• Cash Handling: Accurately managed cash registers, processed payments, and balanced cash drawers, ensuring 100% accuracy in transactions.• Store Maintenance: Assisted in maintaining a clean and organized store environment, restocking shelves, and ensuring that displays were appealing and accessible.• Team Collaboration: Worked collaboratively with team members to ensure smooth operations during peak hours, contributing to a supportive and efficient work environment.