Rok Jazayeri Email & Phone Number

Irvine, Ca, Us

Irvine, California, United States

Currently own and operate a popular Mediterranean concept restaurant Kebab Place, and offer consulting, coaching and training services for brand and business development within the quick serve restaurant industry drawing on our own proven track record and financial models. Utilizing the latest digital technologies, innovations, and best industry practices we add, grow, and optimize multiple revenue streams focused on increasing profit margins. Some examples include establishing online and offsite operations, proven strategies with third party delivery partnerships, marketing and social media development, customer loyalty and experience, staff development and training, and menu monetization strategies.

Orange County, California, United States

Popular and highly rated Mediterranean concept restaurant focused on providing high quality food and authenticity within a very competitive category.

Greater Los Angeles Area And New York City

Organizational Development , Continuous Process Improvement, Management, Strategy, and Customer Experience/Retention Consulting:Approach: Open system model for analysis, the organization is viewed organically as a living system of interconnected units with a feedback loop from it's products and services as it interacts with the outside environment (Customers). Objective: Optimize functions, Improve Processes, Increase Efficiency / Effectiveness, and Maximize Productivity and Profits.- Align the mission (actions) of the organization to its core vision (goals and objectives).- Provide clarity of objectives through coaching and training to empower the human capital using systems and proven processes for increased productivity, reaching targeted goals, and obtaining the desired results of the organization. Areas of Focus: -HR attainment, coaching and training, and effective management practices.- CSI: Customer experience, satisfaction (loyalty), and retention on services and products.-Design and implementation of strategies, processes, and management tools for development (growth) and change based on proven methodologies across sectors and industries.

Greater Los Angeles Area

-Managed and Serviced the Western Region $500k+ Client portfolio, assigned to Facilitate the GM Standards For Excellence program, as an internal process improvement/ Customer Experience consultant for a group of elite Cadillac, Chevrolet, Buick, and GMC stores in the LA region. -Held regular facilitation and consulting meetings with owners and management teams focused on analyzing, designing, and implementing bottom-line strategies using customized tools driven by industry best practices and cutting-edge research.-Increased revenues, profitability, customer retention, and enhance the overall experience for both employees and customers.-Lead and conducted, continuous improvement assessments, workshops, one-on-one coaching, and research data feedback to facilitate the dynamic integration of correct resources, tools, people, processes, and technology across the dealership. -Analyzed, created reports, and provided feedback using advanced quantitative metrics, and sophisticated qualitative data to review performance, analyze opportunities, measure and monitor progress, and guide coaching and training.-Consistently met dealership goals, targets and objectives with facilitating SFE.SFE-Scope Focused on 4 Main Streams:1) Customer Experience: Sales & Service-GM Brand Initiatives-Customer Satisfaction Improvement Opportunities-Driving Service2) Customer Retention: Strategies-Loyalty Program: PreferredOwner Program-Focused Target Marketing-Demographic Based Market Research-Quantitative Metrics Analysis: Dealer Pulse Pro3) Digital Effectiveness: Sales & Service-Structure and Staffing-Social Media Marketing-Lead Management and Processes -Performance Measurement-Website/Reputation Management-Phone Skills4) Dealership Profitability:-Revenue Based Goals and Campaigns-Performance Bonus Activities-Focused Dealership Revenue Driven Metrics

Greater New York City Area

(Previously WTS Proprietary Trading Group, LLC got acquired by T3 Trading Group, LLC)- Successfully completed a specialized training and educational program for arbitrage and execution equity trading.- High-frequency (intra-day), semi-automated US cash equities long/short execution trader: Universe of 3000 NYSE, NASDQ, AMEX, and ETFs.-Researched and back-tested intra-day execution, and statistical arbitrage strategies based on historic data and proprietary formulas. -Developed and executed Scalping strategies for rebate and dark pool trading system.

Laguna Beach, California

Directed and managed an international research and development project.Researched, interviewed, and selected personal specific to the need of the project, and awarded consulting contracts.Interfaced with, organized and conducted meetings, and directed consultants and developers in different time zones and managed their productivity.Authored QR reports and project assessments.Conducted organizational analysis and design, and created systems to enhance productivity and efficiencies cross all functions.Handled all financial management of the project from budgeting, record keeping, and expense allocations. Provided solutions to, and led interventions on many challenges and complications with conducting an international project, via virtual communication tools, and leading a team that is spread out globally.Worked with, and reported directly to the CEO on all aspects of the project.

Reston, Virginia

Devin Group is an umbrella organization for a diverse range of businesses that offer fine products and services in many industries: XPAND Corporation - Solutions-Oriented Information Technology services.Exotic Stones - Specialized in importing, fabricating, and installing rare and high quality marble and granite stones from all over the world, with their head quarters in Reston, VA.Cyberex - Provides an interoperability platform that enables universal communications. Chinus- A leader in biometrics and "smart" buildings.My focus was on various organizational development initiatives and analysis, as well as building and developing new client relationships for the launch of the Groups new venture, Exotic Stones LLC, in the DC metropolitan area. Conducted organizational analysis and created the org chart. Authored annual strategic planning report and set annual sales quotas.Designed and executed marketing and branding strategies.

Irvine, California

Our firm researched and gathered qualified high net-worth investor leads through various nationwide channels, and provided customized lists to various private equity VC firms, and broker dealers nation wide.

Newport Beach, California

Held FINRA (NASAD) series 22 and California Series 63 Broker Licenses.Managed and Initiated private placement investments for high net worth clients.

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