Roland Nathaniel Email and Phone Number
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I have several years of experience in the Coaching and Credit industries, specializing in project work, especially where business meets technology. I am a passionate and energetic leader who enjoys developing and empowering my teams through their development as well as building strong stakeholder relationships that are founded on trust and partnership. My success is attributed to integrity and loyalty with the ability to quickly gain the trust of my team by recognizing key trends that may not be obvious. Recognition is highly important to me and the ability to use my skills to develop and implement strategies to achieve company objectives makes me a valuable asset.
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Senior Product Operations AnalystNational Bank Independent Network Jul 2022 - PresentToronto, Ontario, Canada -
Administrative Support SpecialistKasi Law Feb 2022 - PresentLondon, Ontario, Canada -
Special Projects ManagerChristians Against Poverty Canada Sep 2019 - Feb 2021Hamilton, Ontario, Canada- Managed organizational accreditation, licensing and compliance with relevant legislation for all aspects of CAP Canada. - Risk Management, including mitigation and relevant reporting to the Board of Directors.- Managed IT, including equipment (MacOS, Win10 and some ChromeOS), systems (Microsoft 365, GSuite), security and relationships with IT suppliers, contractors and the international teams.- Oversaw the building and facilities which included contractors and vendors.- Owned several large project implementations and updates for proprietary systems. -
Debt Operations And Accreditation ManagerChristians Against Poverty Sep 2017 - Aug 2019Hamilton, Ontario, Canada- Oversaw the full accreditation of CAP Canada under the Canadian Association of Credit Counselling Services.- Trained and equipped all members of the team to provide high quality service and advice- Involved in the strategic planning and direction setting of the organization.- Motivated, drove and encouraged the team to deliver results consistently in line withstrategic objectives.- Looked for ways to make debt operations more efficient and effective in reaching ourgoals.- Proactively managed clients’ cases- Negotiated with priority and secondary creditors on behalf of clients- Built relationships with utility services, creditors and insolvency organizations.
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CaseworkerChristians Against Poverty Canada Sep 2016 - Sep 2017Hamilton, Ontario, Canada- An organization with parentage from the UK, Canada was the third international plant for CAP. It was the first country with an already established credit counselling industry. - Focus of the services were for the poor and vulnerable sector with is much harder to serve through traditional credit counselling.- Established many of the relationships with creditors to reduce interest for clients.- Built a network of insolvency trustees to partner with in resolving debts for clients who had to explore the insolvency route.
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Credit CounsellorCredit Counselling Society Sep 2013 - Sep 2016Hamilton, Ontario- Family move back to Ontario. -
Business AnalystCredit Counselling Society Sep 2011 - Aug 2013New Westminster, British Columbia- Primary focus for the role was the planning and execution of a major upgrade to the CRM system used for our organization. This CRM was used by all departments for the onboarding, information gathering and execution of payments by clients to creditors through a debt management program.- Supported IT, Counselling, Client Services and Administration with projects.- Unique understanding of the end to end experience for clients and the handoffs internally required for positive experience.
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Client Services ManagerCredit Counselling Society Jul 2010 - Sep 2011New Westminster, British Columbia- Managed the team that liaised with creditors on behalf of clients in debt setting up debt management plans.- Member of the organizations leadership team and reported the VP of Operations.- Worked closely with the Program Managers (counselling) to ensure continuity of care for our clients and a high degree of engagement.
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Credit CounsellorCredit Counselling Society Apr 2010 - Jul 2010New Westminster, British ColumbiaHelped individuals who found themselves in debt. Educated them about the options available to get back on the a better financial path. Provided hope and encouragement along the journey.
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Workflow Coordinator 2 And Project SpecialistCiti Cards Canada Nov 2006 - Sep 2009London, Ontario, Canada• Senior Credit Analyst and Supervisor for a team of credit analysts, administrators and auditors.• Coached individuals on the team with regards to performance and quality.• Managed and motivated team unity and fostered a positive work environment.• Responsible for reports and testing for BAU functions and projects.• Project team to bring the business in line with new Government Anti Money Laundering Regulations.• Project team to launch a new systems platform and new small business credit card product.
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Credit Analyst/Customer CareCiti Cards Canada Sep 2004 - Nov 2006London, Ontario, Canada• Processed credit applications and other account requests.• Problem solved accounts as well as customer inquiries. • Maintained positive supportive relationships with co-workers contributing to a healthy and comfortable work environment.
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Project Management Assistant/Re-EngineeringGeneral Conveyor Co. Ltd. Sep 2002 - Aug 2003Aurora, Ontario, Canada• Organized and tracked the manufacture of a Million dollar bottling project.• Designed components of conveyor system.• Aided and led team in assembly and manufacture of system.
Roland Nathaniel Skills
Roland Nathaniel Education Details
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Physics
Frequently Asked Questions about Roland Nathaniel
What company does Roland Nathaniel work for?
Roland Nathaniel works for National Bank Independent Network
What is Roland Nathaniel's role at the current company?
Roland Nathaniel's current role is National Bank Independent Network.
What is Roland Nathaniel's email address?
Roland Nathaniel's email address is ro****@****ory.net
What is Roland Nathaniel's direct phone number?
Roland Nathaniel's direct phone number is +128970*****
What schools did Roland Nathaniel attend?
Roland Nathaniel attended Western University.
What are some of Roland Nathaniel's interests?
Roland Nathaniel has interest in Science And Technology, Children, Arts And Culture, Education.
What skills is Roland Nathaniel known for?
Roland Nathaniel has skills like Research, Policy Analysis, International Relations, Acting, Writing, Foreign Policy, French, Microsoft Office, English, Translation, Events Organisation, Public Speaking.
Who are Roland Nathaniel's colleagues?
Roland Nathaniel's colleagues are Kayla Goncalves, Irene Tuyisenge, Syvan Burns, Ayo Otepola, Arnold Kweyunga, Wilson Batista, Ron Da Silva.
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Roland Nathaniel
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ROLAND NATHANIEL
North American Market Leader With Strong Communication Skills And A Great Sense Of HumorCharlotte, Nc -
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