Rolando Jimenez Email & Phone Number

United States

Create, implement, and assess training programs and career growth opportunities, pinpointing educational requirements and working closely with experts in the field to equip employees with the necessary tools and support for reaching their highest potential.

United States

At Mobile Mentor our purpose is to empower people to achieve more by unlocking the full potential of their technology. With operations in the USA, Australia and New Zealand, Mobile Mentor is the remote partner for the remote workforce. We are incredibly proud to win the global 2021 Microsoft Partner of the Year Award for Modern Endpoint Management. A journey for us that started 17 years ago and has many changes along the way. It is fantastic to be selected from over 4,400 Microsoft partners from all over the world and to be just one of three winners from Australia-New Zealand .

Redmond, Washington

IT SUPPORT SPECIALIST ATOSOctober 2019 – July 2021As part of our international team located in Redmond, engage and support Microsoft as a client and help run the industry experience and the Enterprise Business center.• Facilitated Microsoft Teams post pandemic virtual engagements.• Tested Microsoft Teams pre-release builds and features.• Contributed to Microsoft Teams user experience analysis, and program reporting to stakeholders.• Install/update operating systems and related corporate software. • Virtual Briefing support.• Diagnose errors in Windows, Microsoft Office, and other company applications. • Install, configure, and troubleshoot all necessary technology-related devices including video, sound, modem, printer, scanner, camera, cell/desk phones etc. • Troubleshoot virus/spyware/malware issues. • Assist end users both on site and remotely using TeamViewer.

Greater Seattle Area

As a Business Support Manager/Assistant Specialty Store Manager. I coach employees on performance expectations and invest in the overall growth of individual team members. As BSM/ASSM I provide leadership to my team through driving results while providing world-class customer service and experiences for our consumer, small business and community customers, ultimately empowering them to achieve more with technology. I help sell Cloud and SAAS Microsoft products too Small to medium size Business. I help run networking events and hold community driven content through our physical retail locations.

Tukwila Washington

As an Experience consultant, I Model desired behavior as an Amazon brand ambassador and device evangelist. I Maintain deep product knowledge with the ability to clearly and effectively communicate and demonstrate product features, pricing and program offers to customers. I work with our network of Pop up locations to develop and implement a retail sales process. As an expert in interacting with customers I effectively sell tenants and educate customers. I also Handle all administrative aspects of the sale including: opening and closing POS system, accepting customer payments, balance register and make cash deposits daily or schedule bank pick-up service, pulling products from inventory, and filing the completed orders.

Greater Seattle Area

https://youtu.be/6Gk1bu39EKo

Bothell, Washington

As a Business Account Executive l position T-Mobile as a wireless global industry leader. My superior sales expertise, excellent customer service skills, and passion for technology, helps me deliver innovative and exceptional business solutions. I continuously hunt and prospect for new business or grow existing accounts, I leverage my expert consultative skills to identify customer complexities and recommend tailored solutions that meet their needs and drive success. With a role integral to expanding T-Mobile’s impact and growth in our business, I take pride in knowing I am part of the company that's changing the world through award wining customer service and the fastest 4G LTE network.• Educate and excite customers about our innovative business solutions• Prospect, cold-call, and generate new sales leads• Analyze customer needs and present integrated solutions• Utilize sales force automation, prospecting, and funnel management tools• Facilitate completion of customer contracts• Provide follow-up training for new business customers• Generate sales forecast and tracking reports• Attend training to understand company, market, and industry trends

as a Customer Account Executive I interact with customers and handle incoming inquiries, with confidence I resolve issues and sell our products and services. All while creating a great entertainment experience for our customers. and Providing a world class customer experience.

as a Verizon Wireless Retail Sales Representative. My record is defined by meeting challenges head-on and always striving for excellence. And its that tireless drive, coupled with my strong interpersonal skills and natural instinct to see opportunities at every turn, that sets me apart and makes me a perfect fit for Sales.

As the owner of Lion and Landscaping and Fence I Scheduled and Managed various fencing and landscaping projects through out western Washington. Worked with five very well known local and National Homebuilders