Roland Saenz Email & Phone Number

Oceanside, CA, US

Houston, TX, US

• Developed and led West Channel Division team. Created strategies to grow revenue in new markets and underperforming existing markets. Expanded team’s abilities to sell to larger enterprise customers and increase close.
• Implemented business solutions, consistently exceeding targets, including 137% revenue increase in 2023.
• Built and developed high-performing team, selling 4 largest strategic deals in Channel history.
• Cultivated relationships with key partners and TSBs, resulting in 170% increase in partner opportunities.

Kista, Stockholm, SE

• Designed new Channel program for Wireless Office division. Developed and championed new compensation plan to recruit top talent. Established new marketing strategies, negotiated and onboarded leading master agents..
• Led high-performing team that achieved top-tier performance metrics, selling more in 2022 than last 3 years combined.
• Expanded market presence, resulting in largest deals sold in division.
• Collaborated with Marketing to develop initiatives and training, increasing active selling partners by 210%.
• Drove revenue growth, earning Ericsson’s Key Contributor Award.

Arlington, Virginia, US

• Built West Division’s Indirect team. Devised strategies for Indirect program to grow revenue in new and existing markets. Created marketing initiatives to recruit new partners. Trained and expanded team’s skill sets to.
• Recruited, developed and led overachieving teaming, ranking 4th in global companywide stack rankings for 2020.
• Delivered consistent year-over-year revenue growth, achieving 360% increase in 2019 by executing new business development solutions with top partners and TSBs.
• Recognized as #1 sales leader for Global Enterprise Division in 2018 by developing new go-to-market strategies and selling more global opportunities.

Broomfield, Colorado, US

• Developed Southwest Division Indirect team. Created strategies to expand revenue in emerging and existing markets and grow incremental sales. Expanded team’s skillsets to drive large sales with key customers. Continued.
• Team surpassed $2.3M in sales in 2016 (2nd highest in nation) by driving sales with expanded base of partners and selling strategic products.
• Exceeded revenue goal in 2017 (104.95%) by recruiting new and retaining high-performing channel managers.

Broomfield, CO, US

• Designed and led new West Division Indirect team. Established initiatives to increase revenue in new and current markets and drive incremental sales. Negotiated new agreements with key partners.
• Developed and led high-performing team, exceeding sales targets every month.
• Ranked #1 national sales director in 2013 and awarded Summit Leader by generating sales with new and existing partners and implementing new strategies.

Broomfield, CO, US

• Created and oversaw new local Indirect support team for West Coast. Focused on growing revenue and incremental sales. Collaborated with marketing to attract new partners in underperforming markets.
• Exceeded MBOs for first 2 quarters by recruiting and developing team of high-performing channel managers.
• Surpassed sales target every month by increasing partner participation and driving more strategic deals.

Dallas, TX, US

• Managed nation’s Government, Education and Medical (GEM) mobility contracts. Led single point of contact team for program management of 1 of AT&T’s largest mobility contracts worth more than $12.4B. In charge of.
• Designed / implemented online metric tool, reducing contract cycle time by 23% and implementation times by 19%.
• Led contract negotiation for largest mobility contract in 2012, resulting in new 4-year contract worth $2.4B per year.

Dallas, TX, US

• Led dedicated GEM support organization for Mid-West and West with span of control of 91 individuals. Assisted in developing new organization and building comprehensive transition plan.
• Exceeded customer satisfaction target (124%) by designing system to improve force-to-load management and establishing new training program to address skill gaps.
• Improved collaboration with internal teams, surpassing internal survey target (127%).

Dallas, TX, US

• Oversaw Business Service and Project Management teams for CA and NV. Managed team of 155 supporting AT&T wireline and equipment product portfolio.
• Created Service Assurance Plan for tier 1 customers, developed trouble reporting and escalation job aid and improved outage notification process, increasing customer satisfaction by 30%.
• Maximized workload distribution and performance by designing and implementing project-weighting system, exceeding service executive customer satisfaction target (108%).

Dallas, TX, US

Sales Manager (Enterprise customers) | Technical Sales Manager | Sales Manager (Inside Sales) | Service Executive | Coach Manager

Bachelor Of Arts (Ba)

Master Of Business Administration (Mba), Marketing/ Marketing Management