Roland S. Haineala Email & Phone Number

- Translating and managing problems for EU Sales in these places (UK,ES,FR,RO).I cover all these markets daily providing sales prospects contact, while at the same tame dealing with hardware & software incident management. - I'm daily contacting customers & prospects in various languages, including English, Spanish, French & Romanian, in relation to IT issues or projects, providing assistance in sales and after-sales service specially.-I'm also using CRM, MobiContol and Android Developer software systems in a daily manner. And sometimes, taking the train to the cool town of Newark. Enjoying a lot by the way! 😄

Lincoln, England, United Kingdom

Biggest water company in the UK. My duties involved providing immediate, positive, and constructive response to all customer contact, diagnose nature of call and provide appropriate resolution. As water is an essential resource and is directly consumed by humans, I developed my skills to appropriately interrogate and interpret information to avoid risk to human health or pollution to the environment. I was awarded twice for customer service excellence and made part of a big team, applying a collaborative framework to the job.

Lincoln, England

Customer service agent. I'm working for the administration of Lincolnshire County in their headquarters in the Thomas Parker Building. I'm directly helping people have a better life, offering solutions for their daily issues. Most of the work I do is related to general advice, tourism, libraries and parking and penalty charge notices.

Anwick, England, United Kingdom

I worked in the Moy Park factory in Anwick, Lincolnshire. My labor was to clean and care about the factory's machinery and facilities at night shifts. For this, we used chemical alkaline and acid products. I improved my efficiency and hard-working skills as we worked under pressure to not interfere in the daily production objectives.

Valdepeñas, Castilla-La Mancha, España

Full-time operator in a business related with house-hold care and construction works refered by insurance companies. The work I did involved masonry, carpentry, painting, plumbing and gardening.

Valdepeñas, Castilla-La Mancha, España

Labor related with production in a bottling line for the renamed Félix Solís winery.

Madrid, Comunidad De Madrid, España

I worked in the administration team helping students´ concerns, advising them on exchange abroad and scolarships.

Valdepeñas, Castilla-La Mancha, España

Valdepeñas

Students' Secretary in School Board. I was in charge of the petitions of 1500 students, negotiation with Faculty and Direction. I had to participate with different student areas, in-person and from a distance. I also worked for learning improvement from the student's approach.

Double Bachelor'S Degree In Law & Political Science And Public Administration, Law

Activities and Societies: SDUAM: Debate Society UAMIMUM: Model United Nations Society Honors in History of Political Theory and Business.

A Levels, Social Sciences & Humanities, Excellent With Highest Honors

Activities and Societies: 2016 - 2017 Class Secretary (2015-2017)