Rolan Liu Dreihaar Email & Phone Number

Richmond, British Columbia, Canada

As a Property Manager, I offer my clients a range of services designed to make their rental property ownership experience stress-free and straightforward. Here are some of the ways I can help:• Managed rental properties by handling advertising, tenant screening, lease agreement preparation, and maintaining safe, clean, and well-functioning properties.• Executed strategic marketing plans to achieve optimal tenancy goals, minimizing vacancy periods.• Developed long-term maintenance plans to help owners keep their properties in excellent condition and avoid costly repairs.• Worked closely with tenants to ensure that all legal documents, including tenancy agreements and lease renewals, were accurately completed and in compliance with BC laws.• Maintained a deep understanding of BC tenancy laws and regulations, including the Residential Tenancy Office, to ensure that all properties and tenancy agreements were in full compliance with local and provincial regulations.Overall, my goal as a Property Manager is to help my clients maximize their property investments while minimizing the stress and hassle that often comes with rental property ownership.

Maple Ridge, British Columbia, Canada

- Floriculture Production, helping collect and prepare products for sale. - Working with Coniferous trees, Ferns, Native plants, Cut flowers, and Seasonal plants.- Ability to drive five ton truck to pick up and drop off floral products to sell at the Floral Market.

Vancouver, Canada Area

Over the past few years I have created over 50+ short videos and post them on youtube. I focus on making daily videos about my life. • Video Editing (Final Cut Pro)• Filmmaking • Branding• Sponsor Marking

Richmond, British Columbia, Canada

• Greet visitors, ascertain nature of business and direct visitors to employer or appropriate person• Answer telephone and electronic enquires and relay telephone calls and messages• Collect payments and records from all departments and make a spreadsheet reporting to accountant• Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments and organizations• Type, edit and proofread correspondence, invoices, presentations, brochures, publications, reports and related material.• Support General Manager and Sales Mangers on project-related work• Responsible for maintaining the customer reception area

Coquitlam, British Columbia, Canada

As a Financial Advisor at RBC, I specialize in fostering meaningful client relationships through empathy, kindness, and a deep understanding of individual circumstances, motivators, and concerns. I excel in effective communication, ensuring I uncover client needs, deliver tailored advice and solutions, and proactively address client concerns at the very first point of contact.My commitment extends to using my own advisory skills and collaborating with RBC's extensive network of partners to provide holistic financial solutions, catering to both personal and business needs. With expertise in complex credit and investments, I offer professional advice and education that aligns with each client's unique financial situation.I'm passionate about championing digital enablement, empowering clients to self-serve while leading with advice. I leverage technology for both virtual and face-to-face client interactions, ensuring accessibility and convenience.Implementing proven contact and relationship-building strategies, I accelerate new client acquisition and retention within my local community. Collaboration is at the core of my approach, working closely with top professionals in financial planning, retirement planning, mortgages, and business banking to ensure clients receive tailored and relevant expert advice.I'm dedicated to guiding clients towards financial success, helping them secure their future, and ensuring they have the knowledge and tools to make informed financial decisions.

Coquitlam, British Columbia, Canada

As a Banking Advisor at RBC, I pride myself on providing exceptional service to my clients. Here are some of the ways I contribute to the team:• Proactively engage with clients, both within the branch and in the community, to identify their banking needs, provide guidance and advice, and identify sales and referral opportunities.• Educate and demonstrate to clients how to utilize technology to deliver a memorable client experience, drive sales, and retain business.• Respond to client-initiated contact, assisting them with a full range of financial transactions.• Actively listen and engage clients in conversation to gain a deeper understanding of their unique needs.• Take ownership of resolving and preventing client banking issues by proactively identifying potential problems and providing timely solutions.• Build and maintain strong relationships with partners to maximize business opportunities and referrals.Overall, my goal as a Banking Advisor is to provide a personalized banking experience that exceeds my clients' expectations, and to contribute to the success of my team and the bank as a whole.

Coquitlam, British Columbia, Canada

As a Client Advisor, my role is to provide exceptional service to our clients in the branch. Here are some of the ways I contribute to the team:• Proactively engage with clients, delivering an outstanding service experience by completing transactions and identifying opportunities for advice, solutions, digital enablement, and partner introductions.• Focus on education and demonstration, utilizing technology to deliver a memorable client experience, drive solutions, and retain business.• Contribute to team results by actively listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfill client solutions.• Take ownership of resolving and preventing client banking issues by proactively identifying potential problems and providing timely solutions.• Build and maintain strong relationships with partners to work as one RBC team.• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions.

Coquitlam

Responsible for supporting a healthy workplace to ensure the smooth execution of service to every guest. • Act as a liaison between the culinary team and the customer• Able to handle high stress and pressure being able to manage up to 8 tables at once• Ensuring that the high standards are ensured and that dishes are executed correctly on time and delivered with perfection.

Coquitlam

Act as a liaison between the culinary and service teams, ensuring that the dishes are executed correctly, on time and are delivered to guests with perfection.

Burnaby, British Columbia, Canada

• The Simon Fraser Student Society is a student-led organization that represents and advocates for the interests of the 25,000+ undergraduate students at SFU. • By-weekly meeting with SFSS board members and SFSS staff. • Provide advice to coordinators on member services, clubs, and DSU operations. • Provide innovative strategies to make student life better.

Vancouver, British Columbia, Canada

Assist with the setup of testing venues by laying out stationery, equipment, and test materials in accordance with IELTS regulations.• Closely follow and enforce testing procedures and regulations• Assist candidates prior to the start of the test by directing them to their seats and advising them about possessions permitted in the testing venues• Ensuring that candidates do not talk once inside the testing venues• Invigilation during tests• Dealing with queries raised by candidates in accordance with IELTS procedures• Dealing with testing irregularities in accordance with IELTS procedures• Check attendance during tests• Control and manage the test environment• Perform regular identity checks prior to and during the test

Maple Ridge, British Columbia, Canada

Car Hop Server - In charge of providing a high standard of customer service and financial transaction management while sustaining high levels of proficiency in the delivery of services in a busy restaurant.• Manage takeout orders and carlot service. • Competently and accurately processed charges, produced bills and collected payments.• Checked and completed financial transactions for other staff members.• Recorded and monitored transactions in the Squirrel POS system to ensure delivery of prompt service.• Consistently monitoring compliance with health and safety policies and procedures.

Maple Ridge

Host - Worked in close collaboration with team members to ensure that customers received, high quality of service, from carefully taking orders, welcoming and seating of guests.• Greeted guests, checked bookings and escorted the guest to tables, consistently checking their requirements and providing a response to their inquiries.• Presented menus, explained menu items and made recommendations along with assisting guests with particular food allergies and preferences to select items.• Served and cleared food following correct etiquette.• Bussing tables ensuring floor, chair and table are wiped and ready for the next customer.

Maple Ridge

Line Cook - Working in a fast pace kitchen that requires maintaining high quality standards. • Gained a broad base knowledge in all aspects of restaurant operations both front-of-house and back-of-house.

Maple Ridge B.C

Introductory elementary ESL class that emphasizes the learning of life skills and knowledge.• Developed programs that fostered, engaging interactions and fun activities• Preparing assignments and supplies• Group collaboration on selecting weekly topics

Rental Property Management Licensing Course, Real Estate, 77%

The Rental Property Management Licensing Course is administered on behalf of the BC Financial Services Authority (BCFSA). The course.

Bachelor Of Arts, International Relations And Affairs

International Studies research themes include global trends in political violence; security; trafficking; international relations theory.