Business Owner
CurrentYour Friendly-Neighbourhood Tech Support!Providing tech support for the local community and local small businesses.
Oct 2023 - Present
AeroLeads people directory · profile
Rob Lawton Email & Phone Number
Gadget Guru
at
Gadget Guru
1 work email found
@geeksquad.co.uk
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Who is Rob Lawton? Overview
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Quick answer
Rob Lawton is listed as Gadget Guru at Gadget Guru, based in Greater Preston Area, United Kingdom. AeroLeads shows a work email signal at geeksquad.co.uk and a matched LinkedIn profile for Rob Lawton.
Rob Lawton previously worked as Business Owner at Gadget Guru and Technical Team Manager at Webhelp. Rob Lawton studied at St. Aelreds High School.
Company email context
Email format at Gadget Guru
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{first}.{last}@geeksquad.co.uk
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AeroLeads found 1 current-domain work email signal for Rob Lawton. Compare company email patterns before reaching out.
Profile bio
About Rob Lawton
Experienced Operations Team Lead with a demonstrated history of working in the telecommunications industry. Skilled in Operations Management, Technical Support, Coaching, Customer Satisfaction, and Contact Centers.
Listed skills include Customer Experience, Management, Team Leadership, Leadership, and 16 others.
Current workplace
Rob Lawton's current company
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12 roles
Rob Lawton work experience
A career timeline built from the work history available for this profile.
Technical Team Manager
Feb 2020 - Aug 2023
Ceo Team Manager
Dixons Carphone
Secondment to support with Peak and to facilitate recruitment, training, performance management and supporting of the CEO Team during a transitional period.
Dec 2019 - Feb 2020
Team Manager
Dixons Carphone
Jan 2007 - Feb 2020
Technical Team Manager
Technical Team Manager within the Remote Ops team based in Preston.Dealing with Remote Tech Support for Mobile and Computer customers who have insurance through Team Knowhow or Tech Support policies.
Jul 2017 - Feb 2020
Covert Operations Team Leader
Geek Squad Uk
Leading a team of Covert Ops Agents. This involves (and not limited to) helping them with any difficult tech issues, coaching and inspiring. My role also involves working alongside various stakeholders (internal and external) and other service partners to the Geek Squad UK Contact Centre.Co-ordinating events within the Contact Centre by liasing with manufacturers and other third parties to provide training and updates on new products in the computing and mobile industry.Supporting the Contact Centre Manager in preparing weekly KPI reports as well as providing departmental reports on NPS feedback. Monitoring call quality and establishing areas of development or expertise and focusing feedback based on this.
Nov 2012 - Jul 2017
Content Writer
Geek Squad Uk
Providing varied content for Geek Squad UK's online presence. Writing articles individually or as part of a team of Agents summarising the latest news in technology. Also a regular co-host on the Geek Squad UK Podcast.
Nov 2012 - Jul 2017
Customer Services Team Manager
Carphone Warehouse
Mar 2012 - Nov 2012
Control Tower Team Manager
Leading a team of 12 direct reports who provide frontline support to customers and third party service providers.Part-telephony based, part-back office function; Control Tower manage the delivery and installation of products bought through retail channels and online from Best Buy UK.Creating and managing MI and KPI reporting using SAP and Excel and leading a small team to maintain and improve this reporting using weekly performance reviews. This also meant working with key stakeholders at various locations and reacting to feedback and change requests as appropriate.Coaching both online and offline advisors who complete various roles and responsibilities. Using call quality assessments, objective setting and KPI's to effectively guide, nurture and if necessary, performance manage.
Sep 2010 - Mar 2012
Team Manager
Carphone Warehouse
Working within Customer Management as a Team Manager
Dec 2007 - Sep 2010
Customer Services Advisor
Carphone Warehouse
Customer Services Advisor working on the O2 customer base.
Jan 2007 - Dec 2007
Cinema Technician / Projectioninst
Dec 2000 - Dec 2006
1 education record
Rob Lawton education
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St. Aelreds High School
FAQ
Frequently asked questions about Rob Lawton
Quick answers generated from the profile data available on this page.
What company does Rob Lawton work for?
Rob Lawton works for Gadget Guru.
What is Rob Lawton's role at Gadget Guru?
Rob Lawton is listed as Gadget Guru at Gadget Guru.
What is Rob Lawton's email address?
AeroLeads has found 1 work email signal at @geeksquad.co.uk for Rob Lawton at Gadget Guru.
Where is Rob Lawton based?
Rob Lawton is based in Greater Preston Area, United Kingdom while working with Gadget Guru.
What companies has Rob Lawton worked for?
Rob Lawton has worked for Gadget Guru, Webhelp, Dixons Carphone, Team Knowhow, and Geek Squad Uk.
How can I contact Rob Lawton?
You can use AeroLeads to view verified contact signals for Rob Lawton at Gadget Guru, including work email, phone, and LinkedIn data when available.
What schools did Rob Lawton attend?
Rob Lawton studied at St. Aelreds High School.
What skills is Rob Lawton known for?
Rob Lawton is listed with skills including Customer Experience, Management, Team Leadership, Leadership, Coaching, Customer Service, Customer Satisfaction, and Call Centers.
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