Ronnie Legayada
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Ronnie Legayada Email & Phone Number

Account Manager / Customer Service / Technical Support / at FieldPulse
Location: Philippines, Philippines, Philippines 17 work roles 3 schools
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Current company
Role
Account Manager / Customer Service / Technical Support /
Location
Philippines, Philippines, Philippines
Company size

Who is Ronnie Legayada? Overview

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Quick answer

Ronnie Legayada is listed as Account Manager / Customer Service / Technical Support / at FieldPulse, a company with 28 employees, based in Philippines, Philippines, Philippines. AeroLeads shows a matched LinkedIn profile for Ronnie Legayada.

Ronnie Legayada previously worked as Customer Success Specialist at Fieldpulse and Customer Service Specialist at Insightsoftware. Ronnie Legayada holds Bsme, Engineering from Colegio De San Agustin.

Company email context

Email format at FieldPulse

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FieldPulse

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Profile bio

About Ronnie Legayada

I am a committed individual who is success driven, adaptable to change and always strive to meet goals and objectives. I have great experience in customer service, sales and technical accounts and people management.

Listed skills include Customer Service, Supervisory Skills, Troubleshooting, Call Center, and 19 others.

Current workplace

Ronnie Legayada's current company

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FieldPulse
Fieldpulse
Account Manager / Customer Service / Technical Support /
dallas, texas, united states
Website
Employees
28
AeroLeads page
17 roles

Ronnie Legayada work experience

A career timeline built from the work history available for this profile.

Customer Success Specialist

Current
May 2023 - Present

Account Manager

Flagship 1
Oct 2019 - Jun 2020

Customer Service Sales Agent. Email, Live Chat And Phone

Worldwidesatellites.Com / Shop.Mygica.Tv / Mygica.Tv / Buymaaxtv.Ca

Ontario, Canada

Email and Live Chat Support / Inbound and Outbound Phone Support / Sales / Customer Service / Virtual Assistant

Sep 2013 - Mar 2020

Customer Support Agent

Https://Www.Opusbehavioral.Com/

Miami Florida

Customer Support Agent providing Phone, Chat and Email support for an Industry leading Medical Records software company.

Sep 2018 - Jun 2019

Customer Support Specialist

Housing Alerts

Miami Florida

Customer Support Specialist providing phone, chat and email support for customers using the Housing Alerts Software for Real estate Investors, Buyers and Flippers.

Sep 2018 - Jan 2019

Customer Advocate

2125 Barrett Park Dr #103, Kennesaw, GA 30144, USA

May 2017 - Jan 2018

Appointment Setter / Telemarketer

Www.Pannimanagement.Com/

Calgary, Canada Area

Appointment Setting / Cold Calling / Lead Generation

Aug 2013 - Oct 2013

Product Specialist

Hubworks.Com.Au

Melbourne, Australia

Helpdesk Support / Ticketing Systems / Hubdesk and Zendesk

Jul 2013 - Aug 2013

Customer Service Representative ( Time Warner Cable )

Convergys

Bacolod City

Customer service representative for Time Warner Cable, New York City.Assists customers regarding questions,concerns and disputes about their bill.Process payments and credits for customers related to billingProvides trouble shooting steps regarding customer's cable TV problems,phone and internet. Upselling Time Warner Cable products and services

Nov 2011 - May 2013

Technical Support Representative ( Time Warner Cable )

Convergys

Technical support representative for an Internet service provider ( Time Warner Cable ).Taking in calls and assisting customers regarding issues with their cable internet.Providing technical support for web based email and other email clients.Providing security software trouble shooting and installation

Oct 2010 - Nov 2011

Operations Supervisor ( Sears Canada And Comcast )

Transcom

Supervised a team of fifteen to twenty FTE’s in a technical account campaign (COMCAST) from February,2010 up to September,2010.Supervised a team of twenty five FTE’s in a sales account campaign (SEARS) from November, 2009 – February,2010.Conducts performance coaching on all agents under my supervision regarding their KPI’s and coming up with an action plan.

Nov 2009 - Sep 2010

Resolutions Specialist ( Subject Matter Expert ) At Qwest

Provides floor support to agents and assist them in providing first call resolution to customers.Take escalated calls and pacify irate customers by providing excellent customer service, accurate information and resolving their issues. Conducts deep dive analysis on bottom performers to identify areas of opportunities. Responsible in doing side by side.

Apr 2009 - Nov 2009

Technical Support Representative At Qwest

Taking in calls and providing first call resolution to customers for an internet service provider ( Qwest ).Provides trouble shooting steps to resolve customers issues with their DSL/Broadband servicesActivates new services and installs services for new customersEnsure that quality standard is met on each and every call Actively participate in teams and.

Feb 2008 - Apr 2009

Sugar Cane Farm Manager

Rl Sugar Farms

Managed and Supervised overall farm operations from land preparation,planting and harvesting.

Jan 1999 - Jan 2007

Salesman

Coca Cola Bottlers Phils. Inc.

Route Salesman for Coca Cola productsSales office Head for Coca Cola products

Apr 1998 - Dec 1998

Sugar Cane Farm Administrator

Rl Sugar Cane Farms

Managed and Supervised overall farm operations from land preparation,planting and harvesting.

Oct 1990 - Feb 1998
Team & coworkers

Colleagues at FieldPulse

Other employees you can reach at fieldpulse.com. View company contacts for 28 employees →

3 education records

Ronnie Legayada education

Bsme, Engineering

Colegio De San Agustin

Education record

Don Bosco Technical Institute

Education record

St.Theresitas Academy
FAQ

Frequently asked questions about Ronnie Legayada

Quick answers generated from the profile data available on this page.

What company does Ronnie Legayada work for?

Ronnie Legayada works for FieldPulse.

What is Ronnie Legayada's role at FieldPulse?

Ronnie Legayada is listed as Account Manager / Customer Service / Technical Support / at FieldPulse.

Where is Ronnie Legayada based?

Ronnie Legayada is based in Philippines, Philippines, Philippines while working with FieldPulse.

What companies has Ronnie Legayada worked for?

Ronnie Legayada has worked for Fieldpulse, Insightsoftware, Flagship 1, Worldwidesatellites.Com / Shop.Mygica.Tv / Mygica.Tv / Buymaaxtv.Ca, and Https://Www.Opusbehavioral.Com/.

Who are Ronnie Legayada's colleagues at FieldPulse?

Ronnie Legayada's colleagues at FieldPulse include Fátima García, Olexander Okinskiy, Hallie Light, Serhii Karakulov, and Matthew Nance.

How can I contact Ronnie Legayada?

You can use AeroLeads to view verified contact signals for Ronnie Legayada at FieldPulse, including work email, phone, and LinkedIn data when available.

What schools did Ronnie Legayada attend?

Ronnie Legayada holds Bsme, Engineering from Colegio De San Agustin.

What skills is Ronnie Legayada known for?

Ronnie Legayada is listed with skills including Customer Service, Supervisory Skills, Troubleshooting, Call Center, Analysis, Negotiation, Operations Management, and Team Building.

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