Rolf Hardesty Email & Phone Number

Phoenix, AZ, US

United States

United States

West Memphis, Arkansas, United States

Portland, Oregon Area

• Oversaw the deployment of a new sourcing strategy emphasizing value in purchasing, which reduced total cost of goods sold from 35% to 29.7%.
• Introduced a new point of sale system and implemented a new cross training program, reducing total labor cost from 35.6% to 30.5%.
• As a result of new business strategies net profit increased from 3.4% to 15.5% & shareholder income increased from 15.9% to 28.4%.
• Redesigned assembly line to incorporate an additional 15% components.

Portland, Oregon Area

• Managed a team of 4 with a focus on customer retention through adaptable and personalized service (on a first name basis with 30%-50% of customers served each shift).
• Developed strategies to ensure customer satisfaction as a result of service failures by deploying fast acting strategies to restore customer goodwill, resulting in over 95% of customers leaving with a positive.

Portland, Oregon Area

• Worked in teams performing custom manufacturing, designing, packaging and shipping of products.

Portland, Oregon Area

• Led teams managing the overall production schedule, production budgeting, production staffing, and production operations requirements.

London, United Kingdom

• Created 15 high net worth customer profiles for internal use and analyzed the profiles for new product opportunities and connections to other high potential customers.
• Analyzed trust and small business documents for additional product opportunities under collaboration with managers and manager assistants.

Portland Oregon

• Created the new warehouse layout using Microsoft Excel; approximately 500 bins assigned to specific locations in new warehouse with pick frequency and dimensions considered.
• Conducted market research via cold calls; approximately 750 leads generated and approximate increase in revenue as direct result by $40,000 per month.
• Collaborated with marketing team to create new marketing deliverables for external and internal use (based on a Chet Holmes designed marketing and sales curriculum).

London, United Kingdom

• Supervised data compilation and entry using ABC CRM software and Microsoft Suite, generating approximately 300 regulatory documents.
• Developed regulatory data input process and strategy and trained another intern in the data compilation and data input process.

Master Of Science - Ms, Supply Chain Management

Bachelor Of Arts (Ba), Logistics, Materials, And Supply Chain Management