Rolf Van Der Kwaak
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Rolf Van Der Kwaak Email & Phone Number

Service Delivery Manager at BNG Bank at BNG Bank
Location: Leiderdorp, South Holland, Netherlands 20 work roles 3 schools
1 work email found @nibc.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Role
Service Delivery Manager at BNG Bank
Location
Leiderdorp, South Holland, Netherlands
Company size

Who is Rolf Van Der Kwaak? Overview

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Quick answer

Rolf Van Der Kwaak is listed as Service Delivery Manager at BNG Bank at BNG Bank, a company with 435 employees, based in Leiderdorp, South Holland, Netherlands. AeroLeads shows a work email signal at nibc.com and a matched LinkedIn profile for Rolf Van Der Kwaak.

Rolf Van Der Kwaak previously worked as Service Delivery Manager IT at Bng Bank and Owner at Verbinding 42. Rolf Van Der Kwaak holds Ir, Mechanical Engineering from Delft University Of Technology.

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Email format at BNG Bank

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*@nibc.com
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Profile bio

About Rolf Van Der Kwaak

Allround Account/Client/Service/Consultancy Manager with 25 years experience in the international software and customer service industry. Has strong commercial awareness, is highly professional, motivated and results-driven with excellent communication and teambuilding skills. Specialties:- Delivering and improving quality of service and operational excellence (Agile/DevOps)- Management of consultancy teams on skills and deployability- Maximizing employee performance, utilization and fun in the job- Thinks in solutions and not in problems- People ManagerPrevious assignments:- Lakeside Software - Customer Succes Manager End user Experience. - RWS - Scrum Master IT Infrastructure Delivery Team, Service Delivery Manager- CANS - Project Manager / Sales / Pre-Sales for Data Center Software Solutions- Axios - As Manager Managed Services responsible for the SaaS delivery of assyst - software by Axios Systems. - HP - Client Principal; proactively managed the portfolio of HP Professional Services business within NL Insurances and Government driving profitable business growth and development of the client partnership.- ADP GV - European SDMCombined past experiences into the role as SAP Service Delivery Manager @ ADP GlobalView. Advise in Optimizing processes, defining projects, main customer contact and ensuring right quality operational wise is delivered. Spot new business oppertunities.You must always strive to be the best, but you must never believe that you are.Specialties: ITIL v3, Service Management, Account Management, People Management, BPR, Project Management, Agile/SCRUM, CMM/CMMI, PRINCE2, Management of Change and Change Management, Manager

Listed skills include It Service Management, Itil, Service Delivery, Service Management, and 46 others.

Current workplace

Rolf Van Der Kwaak's current company

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BNG Bank
Bng Bank
Service Delivery Manager at BNG Bank
the hague, zuid-holland, netherlands
Website
Employees
435
AeroLeads page
20 roles · 37 years

Rolf Van Der Kwaak work experience

A career timeline built from the work history available for this profile.

Service Delivery Manager It

Current

Den Haag, Zuid-Holland, Nederland

Jun 2024 - Present

Owner

Current
Verbinding 42

Leiderdorp

Advice IT process management, Service Management and Management of Change.

Nov 2013 - Present

Service Manager

Den Haag, Zuid-Holland, Nederland

Jan 2024 - Jun 2024

Product Owner - Technology Services

's-Gravenhage, Zuid-Holland, Nederland

Mar 2023 - Jan 2024

Service Manager

Den Haag

Mar 2019 - Mar 2023

Transition Manager Service Organization

Den Haag

As transition manager responsible for the smooth outsource transition for service support by NIBC to Cegeka.

Sep 2018 - Apr 2019

Customer Success Manager

Bodegraven, South Holland Province, Netherlands

As Technical Relationship Manager responsible for the Successful use and Deployment of SysTrack at Partners and Customers in the BeNeLux.

May 2017 - Aug 2018

Service Delivery Manager

Rotterdam Area, Netherlands

IV RWS-Infrastructuur is een organisatieonderdeel ontstaan vanuit meerdere beheer- en ontwikkelteams. Naast de kernwaarden van RWS vindt het management van IV RWS-Infrastructuur het belangrijk dat er door de medewerkers eigenaarschap wordt getoond en er een natuurlijke neiging is om permanent te verbeteren. Als SDM-er sturen en promoten wij deze.

Nov 2015 - Feb 2017

It Project Manager

Almere Stad Area, Netherlands

CANS is an independent IT Software & Services company specialized in Data Center Infrastructure Management (DCIM). We service large and medium sized enterprises both national and international.As DCIM Consultant and Project Manager advising customers and prospects before and during implementation of the DCIM Software on technical and functional level.

Jan 2014 - Jan 2016

Manager Managed Services

Amsterdam Area, Netherlands

Asked back by Axios to become responsible for Service Management via SaaS delivery in NL and rest of Europe. As well assisting current customers in improving Service Management and related processes.

Aug 2012 - Dec 2013

Client Principal

Hp

As Client Principal proactively manage the portfolio of HP Professional Services business within NL Insurances and Government driving profitable business growth and development of the client partnership.Herefor will be involved as key consultant resource to assess customer issues and position new solutions. Responsible for identifying opportunities.

Mar 2011 - Aug 2012

Regional Service Delivery Manager

Adp Globalview®

Europe

With an emphasis on providing World Class Service, the Service Delivery Manager is responsible for managing expectations within the client organization and the GlobalView and ADP Client Services team to ensure service delivery requirements are understood and achieved by both parties.

Nov 2009 - Mar 2011

Manager Professional Services

Ibm

Amsterdam Area, Netherlands

Business intelligence & performance management. A perfect area for tough times. Working with professionals in this arena is just fantastic.As Partner Manager;Working in the channel with partner is exiting esp. when we have a mutual goal; enlarge and enrich the business at the customer side.

Aug 2008 - Nov 2009

Managing Consultant, Account Manager

Managing a team of qualified and experienced experts is exiting. The real challenge is in Account Management, one of the key responsibility areas.The team consisted of 5 consultants and one Account Manager.

Jun 2002 - Jul 2008

Owner & Service Management Consultant It And Facilities

Keen Sm Services

In a try to melt and blend the same type of services within two business areas; IT and Facilities, had several Consultancy and Line Manager assignments at companies like PWN, Loyens & Loeff, ITSM Trainer for ProFace & Fourtune, EXIN SM Marker and TNT Postgroep. All the assignments however where on the area of IT(SM) and nothing to do with (SM within).

Jan 1999 - May 2002

Itsm Consultant, Trainer And Interim Manager

Aug 1991 - Dec 1999

Interim Manager (Pink Elephant)

Abn Amro / Holan
Sep 1998 - Jan 1999

Interim Manager (Pink Elephant)

Zilveren Kruis
Jan 1997 - Dec 1997

Coördinator Support Team Back Bone Network Ing (Pink Elephant)

Ing
Sep 1993 - Nov 1996
Team & coworkers

Colleagues at BNG Bank

Other employees you can reach at bngbank.nl. View company contacts for 435 employees →

3 education records

Rolf Van Der Kwaak education

Education record

Csr

Education record

Rijswijk
FAQ

Frequently asked questions about Rolf Van Der Kwaak

Quick answers generated from the profile data available on this page.

What company does Rolf Van Der Kwaak work for?

Rolf Van Der Kwaak works for BNG Bank.

What is Rolf Van Der Kwaak's role at BNG Bank?

Rolf Van Der Kwaak is listed as Service Delivery Manager at BNG Bank at BNG Bank.

What is Rolf Van Der Kwaak's email address?

AeroLeads has found 1 work email signal at @nibc.com for Rolf Van Der Kwaak at BNG Bank.

Where is Rolf Van Der Kwaak based?

Rolf Van Der Kwaak is based in Leiderdorp, South Holland, Netherlands while working with BNG Bank.

What companies has Rolf Van Der Kwaak worked for?

Rolf Van Der Kwaak has worked for Bng Bank, Verbinding 42, Nibc Bank, Lakeside Software, and Rijkswaterstaat.

Who are Rolf Van Der Kwaak's colleagues at BNG Bank?

Rolf Van Der Kwaak's colleagues at BNG Bank include Matthijs Van Winden Ra Cfa, Martijn Spierenburg, Anne Van Vulpen, Rachelle Angel- Guillermo, and Aga Kowalczyk-Sadurska.

How can I contact Rolf Van Der Kwaak?

You can use AeroLeads to view verified contact signals for Rolf Van Der Kwaak at BNG Bank, including work email, phone, and LinkedIn data when available.

What schools did Rolf Van Der Kwaak attend?

Rolf Van Der Kwaak holds Ir, Mechanical Engineering from Delft University Of Technology.

What skills is Rolf Van Der Kwaak known for?

Rolf Van Der Kwaak is listed with skills including It Service Management, Itil, Service Delivery, Service Management, Change Management, Management, It Management, and Prince2.

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